Operations Executive at Certis in Singapore | Kablio

Role

Description

cleaning operations

schedule monitoring

kpi audits

safety compliance

timesheets

operational planning

Manage supervisors’ and workers’ performance, reporting to senior management.
Oversee recruitment, onboarding, and orientation of operations team members.
Validate and submit timesheets and monthly stock requisitions.
Provide guidance and support to Site Supervisors on operations and worker management.
Conduct KPI inspection audits and report on service delivery, safety, and cleanliness standards.
Work on projects for world-class security projects renowned for their safety, reliability and efficiency
Facilitate cleaning operations using appropriate tools, equipment, and cleaning chemicals to meet cleanliness standards.
Tabulate and monitor project schedules, ensuring compliance by Site Supervisors and workers.
Manage daily operations across multiple projects, assigning cleaning duties to meet schedules and performance standards.
Adhere to RAs and Safe Work Procedures to mitigate workplace safety and health risks.
Coordinate and implement corrective actions for QHS issues.
Develop and review operational plans to enhance work procedures and service quality.

Requirements

project management

operations supervision

diploma

customer service

it tools

Strong organizational and project management skills with the ability to monitor schedules and ensure timely delivery.
At least 2-3 years of experience in operations supervision, preferably in cleaning services, facilities management, or similar industries.
Minimum Diploma in Operations Management, Facilities Management, or a related field.
Possess and demonstrates key customer service skills such as clear communication, positive attitude, pro-activeness, courtesy, helpfulness, speed and accuracy.
Proficient in basic IT Tools to support operational efficiency

Benefits

Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.
Community volunteering opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1958Founded

Year of establishment as a Police unit

Born in 1958 as a Singapore Police Force unit, the company has a long history rooted in public safety and security operations.

S$1.2BRevenue

Annual revenue milestone

The company achieved a significant revenue milestone of S$1.2 billion after merging physical security, facilities management, and technology operations.

Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005.
Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology.
Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration.
Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China.
Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Culture + Values

A 'can‑do culture' that recruits talent with a similar proactive attitude.
People are at the center of all our initiatives and decisions.
Departmental collaboration is encouraged, with teams uniting to achieve shared goals.
Senior leadership empowers managers and team members to drive positive changes within the organization.
Learning is prioritized through training programs, flexibility in career paths, and opportunities for career progression.

Environment + Sustainability

Net Zero 2050

Target Year

Committed to achieving a net zero carbon footprint by 2050.

EcoVadis Score

Sustainability Rating

Received EcoVadis Bronze Medal (March 2024) with score improved from 47/100 to 64/100 in two years.

Optimises emissions and energy via electric/hybrid fleets and environmentally-conscious infrastructure
Promotes responsible consumption: deliberate reduce-reuse-recycle policies
Industrial certifications: ISO 45001, Bizsafe; Modern Slavery Statement demonstrates ethical compliance
Supports customer sustainability via smart, operational-design solutions that enhance energy efficiency and circular-economy practices

Inclusion & Diversity

Adopts ALIVE Charter to ensure equal voice and freedom of expression
Meritocratic performance management with frameworks ensuring fair progression and reward
Certifications (Bizsafe, ISO 45001) reflect commitment to equity and safe workplaces
Employee Assistance Programmes support mental‑health access to trained professionals

Articles

Connect with Us (Recruitment & Enquiries)

About Us – Our Integrated Ops‑Tech Solutions

Certis selects Sourced Group for AWS cloud migration

Role

Description

cleaning operations

schedule monitoring

kpi audits

safety compliance

timesheets

operational planning

Manage supervisors’ and workers’ performance, reporting to senior management.
Oversee recruitment, onboarding, and orientation of operations team members.
Validate and submit timesheets and monthly stock requisitions.
Provide guidance and support to Site Supervisors on operations and worker management.
Conduct KPI inspection audits and report on service delivery, safety, and cleanliness standards.
Work on projects for world-class security projects renowned for their safety, reliability and efficiency
Facilitate cleaning operations using appropriate tools, equipment, and cleaning chemicals to meet cleanliness standards.
Tabulate and monitor project schedules, ensuring compliance by Site Supervisors and workers.
Manage daily operations across multiple projects, assigning cleaning duties to meet schedules and performance standards.
Adhere to RAs and Safe Work Procedures to mitigate workplace safety and health risks.
Coordinate and implement corrective actions for QHS issues.
Develop and review operational plans to enhance work procedures and service quality.

Requirements

project management

operations supervision

diploma

customer service

it tools

Strong organizational and project management skills with the ability to monitor schedules and ensure timely delivery.
At least 2-3 years of experience in operations supervision, preferably in cleaning services, facilities management, or similar industries.
Minimum Diploma in Operations Management, Facilities Management, or a related field.
Possess and demonstrates key customer service skills such as clear communication, positive attitude, pro-activeness, courtesy, helpfulness, speed and accuracy.
Proficient in basic IT Tools to support operational efficiency

Benefits

Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.
Community volunteering opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1958Founded

Year of establishment as a Police unit

Born in 1958 as a Singapore Police Force unit, the company has a long history rooted in public safety and security operations.

S$1.2BRevenue

Annual revenue milestone

The company achieved a significant revenue milestone of S$1.2 billion after merging physical security, facilities management, and technology operations.

Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005.
Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology.
Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration.
Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China.
Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Culture + Values

A 'can‑do culture' that recruits talent with a similar proactive attitude.
People are at the center of all our initiatives and decisions.
Departmental collaboration is encouraged, with teams uniting to achieve shared goals.
Senior leadership empowers managers and team members to drive positive changes within the organization.
Learning is prioritized through training programs, flexibility in career paths, and opportunities for career progression.

Environment + Sustainability

Net Zero 2050

Target Year

Committed to achieving a net zero carbon footprint by 2050.

EcoVadis Score

Sustainability Rating

Received EcoVadis Bronze Medal (March 2024) with score improved from 47/100 to 64/100 in two years.

Optimises emissions and energy via electric/hybrid fleets and environmentally-conscious infrastructure
Promotes responsible consumption: deliberate reduce-reuse-recycle policies
Industrial certifications: ISO 45001, Bizsafe; Modern Slavery Statement demonstrates ethical compliance
Supports customer sustainability via smart, operational-design solutions that enhance energy efficiency and circular-economy practices

Inclusion & Diversity

Adopts ALIVE Charter to ensure equal voice and freedom of expression
Meritocratic performance management with frameworks ensuring fair progression and reward
Certifications (Bizsafe, ISO 45001) reflect commitment to equity and safe workplaces
Employee Assistance Programmes support mental‑health access to trained professionals

Articles

Connect with Us (Recruitment & Enquiries)

About Us – Our Integrated Ops‑Tech Solutions

Certis selects Sourced Group for AWS cloud migration