Description

The Community Assistant supports the Community Manager in overseeing the financial and operational functions of a stabilized 251‑unit community. Responsibilities include accounting, bookkeeping, monthly close-out, financial reporting, invoice processing, rent collection, bank deposits, reconciliations and using Yardi/OneSite to record all financial activity. The schedule is Tuesday‑Saturday, 9 am‑6 pm, with a 20 % housing discount available. Candidates need 1‑2 years of property-management experience; OneSite experience is preferred.

• Complete daily financial transactions, including rent collection, posting fees, bank deposits, reconciliations, financial reports, and invoice processing.
• Operate Yardi/OneSite, entering required fields accurately and performing updates and backups to maintain system integrity.
• Review resident files and accounting records to identify unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
• Review and submit vendor, contractor and service provider invoices, reconciling work performed, obtaining manager approval, coding charges, and coordinating communication.
• Follow company eviction procedures, provide proper notice, represent the community in court hearings and eviction proceedings.
• Process resident move-outs by reviewing lease terms, applying appropriate fees, and handling disposition according to procedures and legal requirements.
• Promote resident satisfaction and retention by responding promptly to complaints, questions and requests and resolving service issues.
• Act as on-site supervisor in the community manager’s absence, delegating daily work, coordinating maintenance and ensuring compliance with policies.
• Assist in managing client/owner relationships by meeting owners, conducting tours, providing performance updates and responding to owner requests.

Requirements

The role requires the ability to stand, walk, sit, bend, stoop, climb ladders and lift up to 25 lb independently (or 50 lb with assistance). Work must be performed in all weather conditions, and occasional travel may be needed for training or to assist other properties. Flexibility to take on-call duties during evenings, weekends and holidays is also required.

Benefits

The hourly pay range is $27.00–$28.50, with actual compensation depending on factors such as experience, skills and location. In addition to the base salary, corporate positions may qualify for quarterly or annual bonuses, while onsite roles can earn weekly, monthly or quarterly incentive programs.

Full-time employees receive comprehensive benefits, including medical, dental, vision and disability & life insurance, low employee-only medical costs, generous paid time off (15 vacation days, 4 personal days, 10 sick days, 11 holidays and a birthday off after one year), a 6-week paid sabbatical after ten years, 401(k) matching up to 6 %, parental leave, fertility reimbursement, employee assistance, pet and legal insurance, charitable giving and, for onsite staff, a housing discount.

Training + Development

Interview process

Visa Sponsorship

Security clearance