Steward

Description

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Know the location and operation of all fire extinguishing equipment.
• Keep management informed of shortage of equipment and supplies.
• Report any faulty equipment to management immediately.
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
• Assist in the set up and breakdown of the restaurant buffet as required.
• Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation, and Vacuum carpeted areas through the food and beverage outlets.
• Assist Banquets by supplying china, glass, and silver as required by business demand
• Empty garbage from the Food and Beverage areas into the hotel dumpster.
• Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
• Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Follow all sanitation standards.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Attend all hotel required meetings and trainings.
• Maintain a warm and friendly demeanor at all times.
• Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
• Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.

Requirements

• Ability to stand during entire shift.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to show initiative, including anticipating guest or operational needs.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to cross-train in other hotel related areas.
• Ability to withstand temperature variations, both hot and cold.
• Knowledge of proper safe handling techniques for all chemicals used.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
• Flexible and long hours sometimes required.

Training + Development

Interview process

Visa Sponsorship

Security clearance