A leading UK property developer, focused on building high-quality homes and mixed-use communities.
Coordinate end‑to‑end leasing admin, support on‑site teams, and ensure smooth lease progression.
2 days ago ago
Junior (1-3 years), Experienced (8-12 years)
Full Time
London, England, United Kingdom
Onsite
Company Size
3,800 Employees
Service Specialisms
Property Development
Construction
Project Management
Design
Engineering
Consulting
Sector Specialisms
Residential
Brownfield Regeneration
Mixed-use Development
Urban Regeneration
Neighbourhood Development
Community Infrastructure
Sustainable Development
Nature-rich Places
Role
Description
record keeping
showings coordination
move‑ins
enquiry handling
lease contracts
customer service
Maintain accurate records, ensuring compliance with company policies and legal requirements (eg. Right to Rent checks)
Co-ordinating home showings, managing all incoming leads and ensuring smooth day to day leasing operations.
Support with the co-ordination of move-ins and outs, delivery a positive customer experience (including scheduling in inventory reports)
Support on-site teams in progression applications to leases by managing enquiries via multiple channels (email, phone)
Working closely with the on-site teams, including maintenance, to ensure homes are ready for leasing.
Achieving weekly and monthly leasing targets, supporting high conversion rates.
Managing the end-to-end application and contract process, ensuring documents and references are completed accurately and timely.
Prepare and issue lease contracts with precision and timeliness.
Acting as a point of contact for customers, residents and handling all initial enquiries and co-ordinating effective communication with on-site teams.
Providing exceptional customer service and fostering of a positive community atmosphere.
Requirements
arla
yardi
crm
detail oriented
team player
task management
Experience in lettings, hospitality or residential property administration.
Excellent attention to detail.
Strong team player who is solution focused.
Familiarity with lettings process and lease documentation (ARLA qualification would be beneficial)
Ability to manage a high volume of tasks.
Someone who is highly organised, detail-oriented and finds satisfaction in keeping processes running smoothly behind the scenes.
Confidence communicator to a wide range of people, with a natural flair for exceptional service.
Strong collaboration with the centralised leasing and marketing teams.
Experience in CRM systems (Yardi would be beneficial).
Benefits
25 days annual leave, increasing with service to 33 days.
Private pension plan.
Group life assurance.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
maintain accurate records ensuring compliance with company policies and legal requirements (e.g., right to rent checks).
conduct right to rent checks as part of the leasing process.
Company
Overview
45 Years
Year Founded
Established as a leading property developer in the UK, shaping the landscape through innovative and sustainable developments.
Creating iconic developments across London and the South of England.
Specializes in large-scale regeneration projects blending luxury housing with retail, leisure, and community spaces.
Committed to design excellence, behind landmark residential projects that transform key areas in the UK.
Developments include sustainable features enhancing resident and environmental quality of life.
Flagship projects cater to diverse markets, from first-time buyers to luxury homeowners.
Integrates green spaces and recreational areas, ensuring every development is part of a wider community vision.
Transforms underutilized land into thriving neighborhoods that offer long-term value.
Culture + Values
Have Integrity – build trust by being open, clear and credible
Be Passionate – take pride in what we do and the impact we make
Think Creatively – find individual solutions for every site and situation
Respect People – work together, empower people and value their contribution
Excellence Through Detail – deliver the best through attention to detail in everything we do
Environment + Sustainability
76% Emissions Cut
GHG Reduction Achieved
The company has reduced its scope 1 & 2 GHG emissions by 76% as of 2023, surpassing interim targets.
100% SuDS Inclusion
Sustainable Drainage Systems
All developments incorporate sustainable drainage systems to manage water effectively and reduce runoff.
10% Biodiversity Gain
Habitat Enhancement
Every development site contributes to a minimum 10% biodiversity net gain, enhancing local ecosystems.
98% Sustainable Timber
Certified Wood Products
Over 98% of timber and wood products used are sustainably certified, promoting responsible forestry practices.
Net-zero carbon target across scopes 1, 2 & 3 by 2045
Science-Based Targets approved in Dec 2020: reduce absolute scope 1 & 2 GHG emissions 50% by FY2030 (from FY2019 base); reduce scope 3 emissions 40% per sq ft by 2030
Committed to minimum EPC ‘B’ rating for all new homes (excluding refurbishments)
Completed 48 embodied carbon assessments to date; requirement in place for assessments on all new completions from 2025/26
96% of total (non-hazardous) waste reused or recycled
Zero environmental prosecutions in 2023/24
Water use down 10% vs prior year
Inclusion & Diversity
260+
Mental Health First Aiders
Building Mental Health Charter signed with comprehensive support services including employee assistance, virtual GP, and wellbeing sessions in place.
Workforce EDI approach: voluntary staff survey used to set actions and targets to build representative workforce
Network of Fairness, Inclusion & Respect (FIR) ambassadors across roles and levels
EDI training implemented for all employees; People Committee acts as champion
Participation in London Pride Parade and International Women’s Day events to promote allyship and networking