Account Executive, SMB

Description

• Managing a high-velocity inbound funnel where lead intent varies significantly, requiring you to create momentum and engagement from prospects who may not be actively prioritising change.
• Check out Sitemate’s team at the offsite: Sitemate Offsite 2022, Sitemate Offsite 2023, Sitemate Offsite 2024
• Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.
• Sitemate builds best in class software products for the built world.
• Prioritise accounts and organise your calendar to balance medium-term expansion plays with short-term commercial activities.
• Navigating different stakeholders within construction and engineering clients, where decision timeline cycles can be varied, informal, or influenced by non-technical factors.
• Collaborating with SDRs, SMB CSMs and SMB AMs to ensure smooth handovers, align on account context, and identify early opportunities for cross-sell or license expansion within the first 6 months.
• Running multiple sales cycles at once - handling discovery calls, live product demos, follow-up conversations, and commercial discussions.
• Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities.
• Balancing new business acquisition with the expectation to identify early cross-sell and expansion opportunities within the first 6 months of account ownership.
• Running multiple concurrent sales cycles while maintaining high standards in Salesforce hygiene, follow-up cadence, and deal progression.
• Working your pipeline daily in Salesforce: updating stages, logging next steps, multithreading accounts, and keeping deals moving through structured follow-up and proactive outreach.
• Managing your own quota and pacing - planning your weeks around pipeline coverage, forecasting accurately, and consistently driving toward monthly targets.

Requirements

• Great collaborator. Easy to work with and iterate ideas with
• Growth mindset: Can receive feedback and change behaviour
• Someone who collaborates well with CSMs and cross-functional teams, but ultimately enjoys owning a revenue number and being accountable for results.
• Anyone who relies heavily on high-intent leads and isn’t comfortable driving proactive outreach, structured follow-up, or creating momentum with lower-intent prospects.
• Someone who sees “commercial” as purely transactional and isn’t motivated by understanding customer value drivers to position meaningful, outcomes-led upsell opportunities.
• A proactive operator who’s comfortable running multiple deal cycles and knows how to create momentum with busy operational stakeholders.
• Built world landscape knowledge & experience
• Experience in SaaS sales environment
• Someone who prefers a steady, account-management-style role focused on long-term relationship building rather than fast-moving new business sales.
• Strong prioritisation and time management
• Someone who thrives in a fastpaced commercial environment and loves uncovering, shaping, and delivering customer value.

Benefits

• You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
• We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
• We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!
• You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
• You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
• OTE Remuneration: $140k-$160k (incl Super)
• You will get additional benefits and support as parents - with paid leave for both primary (min. 16 weeks) and secondary carers (min. 6 weeks) including adoption, as well as support and leave for the tragic circumstances of stillbirth or miscarriage.
• You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
• Commission: $60k-$66k
• You will have 20 days PTO, as well as paid compassionate & bereavement leave, sick & carer’s leave, and the ability to work from anywhere for a few weeks per year.
• We are very transparent - monthly allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
• You will get equity options and ownership in Sitemate on a standard vesting schedule. See here for a general overview of how this works.
• 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career
• G2 Crowd
• Base Salary: $80k-$94k (incl Super)
• You will get a laptop and a budget to set up your home office.
• Sitemate has grown from 5 employees in 2018 to 150+, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get 1000s of new leads in our core/target regions with 0 cold calling and limited marketing spend (made possible by strong word-of-mouth and organic marketing efforts).
• Our Sydney office in Haymarket has fantastic on-site facilities including a rooftop garden, wellness centre, showers and cycle storage. The transport connections are excellent. Every Monday, the team enjoys a catered lunch together from one of the many nearby options.

Training + Development

Interview process

Visa Sponsorship

Security clearance