Provides aviation services, specializing in fuel, ground handling, and maintenance.
Handle baggage, cargo, equipment & security on the airside, ensuring guest service.
6 days ago ago
Junior (1-3 years), Entry-level
Full Time
Roanoke, VA
Onsite
Company Size
8,000 Employees
Service Specialisms
Aviation Services
FBO Services
Aircraft Ground Handling
Aircraft Fueling
Charter Services
Private Jet Services
Maintenance and Repair
Aircraft Management
Sector Specialisms
No specialisms available
Role
Description
security checks
equipment operation
baggage handling
facility monitoring
ramp maintenance
record keeping
Conduct identification checks for flight crews, passengers, visitors and vendors entering the terminal and/or the Airport Operations Area (AOA) in accordance with the Company’s security procedures.
Assist Airside Experience Specialists to ensure our guests receive an exceptional experience. Services to include, but not limited to, connecting ground power units and providing potable water services, wing walking, chocking and positioning stairs/jetway to aircraft.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Responsible for loading and unloading baggage, freight, and cargo and for properly transferring packages between planes or other modes of transportation.
Monitor facilities to include street side, parking lots, terminal, hangars and AOA.
Maintain safe, clean and secure ramps and operations.
Create accurate records pertaining to time worked and activities and services performed.
Operate and drive ground service equipment such as tugs, trucks, conveyors, and other freight handling equipment.
Requirements
multitasking
computer skills
driver’s license
high school
interpersonal
guest service
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Must possess a valid state driver’s license.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Minimum of 18 years of age.
Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature’s computer-based training programs.
Must be legally authorized to work in the jurisdiction of employment.
Critical Thinking / Reasoning Ability: Ability to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals, and for safety-sensitive tasks, in English. Ability to write simple correspondence.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.
High School Diploma or General Education Degree (GED).
Benefits
Tuition reimbursement
Training and Development
Identity Theft and Legal Services
Paid time off
Critical Illness, Hospital Indemnity and Accident Insurance
Employee Assistance Program (EAP) & Perks
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pass criminal and motor vehicle background checks
pass drug tests and meet airport security badge requirements
Company
Overview
With a rich history of providing exceptional fuel services, ground handling, and aircraft maintenance, the company serves thousands of clients worldwide.
Operates across major airports, offering comprehensive services that cater to both private and commercial aviation.
The company's expertise spans fueling, maintenance, concierge services, and more, making it a go-to partner for aviation professionals.
Noteworthy for their innovation, Signature Aviation also invests in sustainable technologies and solutions that benefit both their clients and the environment.
With an extensive global footprint, Signature Aviation is consistently ranked among the top service providers in the aviation sector.
Culture + Values
Passionate about delivering safe, high-quality services to customers.
People are our greatest asset; value diversity, teamwork, and collaboration.
Continuously challenge ourselves to innovate, improve, and provide value.
Take pride in commitment to integrity and responsible decision-making.
Support a culture of safety where each individual is responsible for the safety of themselves and others.
Environment + Sustainability
2050
Net Zero Target
Aiming to reduce carbon emissions to zero by 2050 through strategic initiatives.
Focusing on sustainable aviation fuel (SAF) as a key strategy to reduce emissions.
Working with industry partners to promote environmental initiatives.
Investing in energy-efficient technologies and practices.
Implementing initiatives to minimize waste and improve recycling efforts.
Inclusion & Diversity
Committed to fostering an inclusive and diverse workforce.
Aims to enhance women's representation in leadership roles.
Provides unconscious bias training and other initiatives for an inclusive work environment.
Tracks diversity metrics to ensure progress in hiring and retaining a diverse workforce.