Quality Advisor at Mclaughlin & Harvey Ltd in Greater London, England, United Kingdom | Kablio

Role

Description

quality audits

kpi reporting

root cause

toolbox talks

compliance checks

training support

Reporting to the Group Head of Quality Manager, the Quality Advisor will be an integral part of the Project Management team providing support and guidance to ensure that our projects are delivered to a high standard and to our contractual requirements. This will be achieved by becoming imbedded within the team to plan what the quality requirements are as early as possible and how these will be achieved.

Review Subcontractor Quality documentation from pre-award, pre-start, ITPs, checklists, Non-Conformances to ensure compliance;
Manage the Quality KPI’s on our projects and drive improvements across these including the creation of reports for senior management;
Actively look for new approaches, best practices and technologies to improve the consistency of our installations and make these as lean as possible;
Support our projects in the closure and investigation of non-conformances and defects;
Lead workshops in conjunction with our project teams to understand the root cause of failures using root cause analysis tools (eg. 8D, 5 Why’s, and fishbone diagram);
Gather information to create and issue Quality alerts and toolbox talks to prevent reoccurrence of failures across our business;
Ensure working practices align with our Quality processes/procedures and comply with both statutory and regulatory legislation;
Provide Quality support to our projects and management teams in the form of training, guidance, coaching and advice;
Participate in any Quality improvement projects;
Attend any Quality related meetings on our projects, internally, with our supply chain/clients;
Monitor customer feedback to improve how we deliver our projects and to become the contractor of choice through positive advocacy;
Lead and deliver Quality initiatives to help raise awareness of the importance of good Quality management;
Lead Auditor or internal auditor.
Escalate to management where Quality falls below the high level expected by McL&H and produce a plan to improve this;
Continual promotion of our Quality ethos and culture at all levels in the Company and with subcontractors;
Carry out audits on our projects and supply chain;
Provide support to the work winning and pre-construction teams in the form of PQQ’s, tender submissions and the planning for Quality before the works start on site;

Requirements

cscs card

pcqi

digital qa

root cause

microsoft office

quality standards

At McLaughlin & Harvey we position our people for success and have built a culture on collaboration. We are seeking an experienced Quality Advisor to enhance our team and drive success across our high value projects.

Are you an experienced Quality Advisor looking to take your career to the next level? Do you thrive in fast-paced environments? If so, we want you on our team!

Must have excellent organizational and management skills;
Proven track record as an operational Quality Advisor within the Construction industry delivering continuous Quality Improvement Projects;
A current CSCS Card.
Knowledge of quality standards, audit procedures and integrated management systems;
Root Cause Analysis investigation experience;
Professionally qualified within the Quality field (Member of the CQI to at least Practitioner Level (PCQI or higher));
Experienced in digital quality assurance systems;
Travel and overnight stays will be required to visit/support our projects.
Can work as part of a team and own their own initiative;
Ability to work as part of a team and to positively influence others;
IT literate in Microsoft Office tools;
Excellent oral and written communication skills including the ability to present both face to face and via webinars;

Benefits

As a Disability Confident employer we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.

This is an exciting time to join McLaughlin & Harvey due to a planned departmental expansion we have opportunities for growth and progression within the team.

Salary: Competitive plus benefits

Career Growth – Clear progression pathways and continuous professional development
Competitive Package – Enjoy a competitive salary, great benefits with flexible and hybrid working options
Exciting Projects – Work on varied sector projects and leave a lasting legacy

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1852

Years of Expertise

The company has been a leader in construction for generations, building a legacy of expertise and innovation.

Over 170 Years Experience

Years in Construction

McLaughlin & Harvey has consistently delivered high-quality construction solutions across multiple sectors.

Specializes in providing innovative solutions across multiple sectors, including industrial, residential, and infrastructure.
Works on large-scale projects across the UK and Ireland, delivering both public and private sector developments.
Known for its strong focus on quality, safety, and sustainability in all its operations.
Has a long track record in delivering complex projects on time and within budget.
Experienced in building and maintaining critical infrastructure, such as transport networks and utilities.
Prides itself on its diverse portfolio, which includes educational facilities, commercial buildings, and healthcare infrastructure.
Is a trusted partner for major projects, with a reputation for reliability and expertise.

Culture + Values

Great teamwork and exceptional project delivery are only possible if we support each other. Together with shared goals and aspirations, we can make a bigger impact.
With an agile approach, we listen and react accordingly to ensure success. We deliver our promises and commitments.
We work in a way that supports people and betters the world around us. We are forward thinking and committed to the right approach every time.

Environment + Sustainability

825 tonnes/year CO₂e reduction

Annual emissions reduction

Switching to fully green electricity in sites and offices reduced CO₂e emissions by 825 tonnes per year.

15/15 sustainability score

Sustainability commitment score

Achieved maximum score across five commitments, including procurement, engagement, reporting, innovation, and awareness.

Gold Medal EcoVadis rating

Top 5% sustainability management

Recognized with a Gold Medal for sustainability management and transparency across the supply chain.

Committed to achieving direct operational emissions net zero by no later than 2030.
Committed to working with clients and supply chain to achieve net zero by 2040 and beyond net zero by 2045.
Operations certified to ISO 14001 (environmental management) and ISO 50001 (energy management).
Site-specific environmental risk assessments with bespoke plans covering mitigation, controls, emergency responses, carbon footprint and waste management.
ISO 14064 certification for quantification and reporting of greenhouse gas emissions.

Inclusion & Diversity

40,000+ Impacted

People Reached by Initiative

The YouMatter Communities initiative has positively impacted over 40,000 individuals since its launch in 2020, with a ambitious goal of reaching 100,000 by 2030.

Culture promotes 'Belonging'—described as 'everyone is welcome and valued' with strong staff retention.
WorkSpace culture emphasizes fairness, inclusion, and respect, reflected in managers internal progression.
Social Value Strategy pillar 'Good Employer'—operate a workplace where everyone is treated with fairness, inclusion, and respect and positively contribute to promotion of equality and diversity.
No gender-specific statistics publicly stated.

Articles

Our Projects

Careers at Mclaughlin & Harvey

Sustainability

Role

Description

quality audits

kpi reporting

root cause

toolbox talks

compliance checks

training support

Review Subcontractor Quality documentation from pre-award, pre-start, ITPs, checklists, Non-Conformances to ensure compliance;
Manage the Quality KPI’s on our projects and drive improvements across these including the creation of reports for senior management;
Actively look for new approaches, best practices and technologies to improve the consistency of our installations and make these as lean as possible;
Support our projects in the closure and investigation of non-conformances and defects;
Lead workshops in conjunction with our project teams to understand the root cause of failures using root cause analysis tools (eg. 8D, 5 Why’s, and fishbone diagram);
Gather information to create and issue Quality alerts and toolbox talks to prevent reoccurrence of failures across our business;
Ensure working practices align with our Quality processes/procedures and comply with both statutory and regulatory legislation;
Provide Quality support to our projects and management teams in the form of training, guidance, coaching and advice;
Participate in any Quality improvement projects;
Attend any Quality related meetings on our projects, internally, with our supply chain/clients;
Monitor customer feedback to improve how we deliver our projects and to become the contractor of choice through positive advocacy;
Lead and deliver Quality initiatives to help raise awareness of the importance of good Quality management;
Lead Auditor or internal auditor.
Escalate to management where Quality falls below the high level expected by McL&H and produce a plan to improve this;
Continual promotion of our Quality ethos and culture at all levels in the Company and with subcontractors;
Carry out audits on our projects and supply chain;
Provide support to the work winning and pre-construction teams in the form of PQQ’s, tender submissions and the planning for Quality before the works start on site;

Requirements

cscs card

pcqi

digital qa

root cause

microsoft office

quality standards

Are you an experienced Quality Advisor looking to take your career to the next level? Do you thrive in fast-paced environments? If so, we want you on our team!

Must have excellent organizational and management skills;
Proven track record as an operational Quality Advisor within the Construction industry delivering continuous Quality Improvement Projects;
A current CSCS Card.
Knowledge of quality standards, audit procedures and integrated management systems;
Root Cause Analysis investigation experience;
Professionally qualified within the Quality field (Member of the CQI to at least Practitioner Level (PCQI or higher));
Experienced in digital quality assurance systems;
Travel and overnight stays will be required to visit/support our projects.
Can work as part of a team and own their own initiative;
Ability to work as part of a team and to positively influence others;
IT literate in Microsoft Office tools;
Excellent oral and written communication skills including the ability to present both face to face and via webinars;

Benefits

This is an exciting time to join McLaughlin & Harvey due to a planned departmental expansion we have opportunities for growth and progression within the team.

Salary: Competitive plus benefits

Career Growth – Clear progression pathways and continuous professional development
Competitive Package – Enjoy a competitive salary, great benefits with flexible and hybrid working options
Exciting Projects – Work on varied sector projects and leave a lasting legacy

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1852

Years of Expertise

The company has been a leader in construction for generations, building a legacy of expertise and innovation.

Over 170 Years Experience

Years in Construction

McLaughlin & Harvey has consistently delivered high-quality construction solutions across multiple sectors.

Specializes in providing innovative solutions across multiple sectors, including industrial, residential, and infrastructure.
Works on large-scale projects across the UK and Ireland, delivering both public and private sector developments.
Known for its strong focus on quality, safety, and sustainability in all its operations.
Has a long track record in delivering complex projects on time and within budget.
Experienced in building and maintaining critical infrastructure, such as transport networks and utilities.
Prides itself on its diverse portfolio, which includes educational facilities, commercial buildings, and healthcare infrastructure.
Is a trusted partner for major projects, with a reputation for reliability and expertise.

Culture + Values

Great teamwork and exceptional project delivery are only possible if we support each other. Together with shared goals and aspirations, we can make a bigger impact.
With an agile approach, we listen and react accordingly to ensure success. We deliver our promises and commitments.
We work in a way that supports people and betters the world around us. We are forward thinking and committed to the right approach every time.

Environment + Sustainability

825 tonnes/year CO₂e reduction

Annual emissions reduction

Switching to fully green electricity in sites and offices reduced CO₂e emissions by 825 tonnes per year.

15/15 sustainability score

Sustainability commitment score

Achieved maximum score across five commitments, including procurement, engagement, reporting, innovation, and awareness.

Gold Medal EcoVadis rating

Top 5% sustainability management

Recognized with a Gold Medal for sustainability management and transparency across the supply chain.

Committed to achieving direct operational emissions net zero by no later than 2030.
Committed to working with clients and supply chain to achieve net zero by 2040 and beyond net zero by 2045.
Operations certified to ISO 14001 (environmental management) and ISO 50001 (energy management).
Site-specific environmental risk assessments with bespoke plans covering mitigation, controls, emergency responses, carbon footprint and waste management.
ISO 14064 certification for quantification and reporting of greenhouse gas emissions.

Inclusion & Diversity

40,000+ Impacted

People Reached by Initiative

The YouMatter Communities initiative has positively impacted over 40,000 individuals since its launch in 2020, with a ambitious goal of reaching 100,000 by 2030.

Culture promotes 'Belonging'—described as 'everyone is welcome and valued' with strong staff retention.
WorkSpace culture emphasizes fairness, inclusion, and respect, reflected in managers internal progression.
Social Value Strategy pillar 'Good Employer'—operate a workplace where everyone is treated with fairness, inclusion, and respect and positively contribute to promotion of equality and diversity.
No gender-specific statistics publicly stated.

Articles

Our Projects

Careers at Mclaughlin & Harvey

Sustainability