Administrative Assistant/Resident Liaison at Beacon Communities Llc in Yonkers, NY | USD20-25 | Kablio

Role

Description

service orders

housing billing

tracs processing

income certifications

rent collection

lease administration

Writes service orders and maintains service order log.
Answers telephones in a professional manner; directs calls and records messages.
Coordinates turnover schedule with Maintenance Supervisor.
Processes monthly Section 8 housing assistance payment billing.
Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
Administers rent collection efforts with Property Manager including cash receipts, 14-day notices, legal correspondence, etc.
Preserves and respects resident and applicant confidentiality.
Prepares, types and files office correspondence including letters, reports, spreadsheets.
Follows company policies, rules and regulations.
Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, preparing lease packages.
Prepares and maintains office and rental expense budgets
Opens and closes office. Secures confidential files and maintains office equipment.
Completes special projects assigned by manager.
Processes income certifications/recertifications.
Greets and assists applicants, residents and guests.
Orders office supplies and maintains inventory.
Processes and transmits TRACS (Tenant Rental Assistance Certification System).
Conducts new resident orientation.
Provides office administrative assistance.

Requirements

patience

professionalism

cooperation

Works patiently, professionally and cooperatively with residents and staff.

Benefits

Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning. We offer a 401k program with a company match.
100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Shaped communities through thoughtful development and sustainable design.
Created vibrant, mixed-use developments integrating residential, commercial, and community spaces.
Develops sustainable properties while fostering long-term partnerships with clients and stakeholders.
Ensures high standards of maintenance and tenant satisfaction across diverse properties.
Creates spaces that enhance community livability across urban, suburban, and rural markets.
Executes large-scale, complex projects, including multi-family housing, commercial spaces, and mixed-use developments.
Known for quality craftsmanship, attention to detail, and innovative design solutions.
Adapts to market trends to meet evolving tenant and investor needs.

Culture + Values

Be Kind: Bring kindness to others and ourselves. Appreciate each person for who they are by learning, understanding, and celebrating similarities and differences. Demonstrate empathy and compassion in challenging situations. Maintain generosity and presume good intent. Extend grace and patience always. Treat others how they want to be treated.
Reach Higher: Solve problems with new approaches. Challenge status quo and 'group think' to avoid biased decision-making and reach greater outcomes. Embrace curiosity. Ask for and be open to receiving feedback. Consider unique alternatives. Be open to new ideas and recommend creative ways of doing our work better. Learn best practices and industry trends. Continuously reach for greater outcomes.
Team Up: Work collaboratively with coworkers to achieve common goals. Empower others to share differing opinions and welcome their unique contributions. Inquire about the experiences of others. Seek opportunities for sharing resources, information, and expertise generously.
Shine Bright: Bring honor to our work through personal responsibility, mutual accountability, and self-awareness. Avoid assumptions and stereotyping of others. Be trustworthy, reliable, and accountable. Be willing and able to learn from mistakes and share the lessons learned.
Speak Boldly: Be courageous in speaking up. Share your viewpoint in candid, timely, and constructive ways that demonstrate respect for others; time and perspective, intellectual curiosity, and attention. Speak out to amplify and lift up others' contributions.
Find Joy: Make the most of your Beacon journey! Enjoy what you do, and value the people around you. Remember that your efforts and connections make a difference. Pause to acknowledge and celebrate the minor accomplishments and major victories along the way.

Environment + Sustainability

33 Households

Near-Zero-Net-Energy Achievers

A community of 33 households at Homes at Easthampton Meadow operates at near-zero-net-energy, demonstrating exceptional efficiency.

20% Energy Reduction

US DOE Challenge Target

A portfolio-wide target to reduce energy usage by 20% over 10 years, aligning with the US Department of Energy's Better Buildings Challenge.

Since 2008, all but one new development have been LEED‑certified (Homes Midrise Platinum, Homes Platinum, New Construction Gold) and anticipate LEED Neighborhood Development certification.
Energy‑efficiency retrofits: co‑generation CHP systems, insulation, air sealing, LED lighting—many completed or underway.
Water‑saving fixtures across portfolio: low‑flow toilets, showerheads, aerators.
Investments in solar via power purchase agreements and planned virtual net metering on Massachusetts properties.
Adaptive reuse and renovation to reduce material usage and infrastructure demand.
Smoke‑free policy across all properties to provide healthier living and working environments.
Committed all current and future NY projects to carbon neutrality, participating in NYSERDA Carbon Neutral Portfolio Support program.

Inclusion & Diversity

732 employees

US Employees

Distributed across multiple locations, reflecting a broad workforce footprint.

160+ locations

US Locations

Operates a wide-reaching network of workplaces nationwide.

Celebrates similarities and differences, fostering empathy and compassion.
Encourages employees to speak boldly and share viewpoints constructively while respecting others.

Articles

Careers

Role

Description

service orders

housing billing

tracs processing

income certifications

rent collection

lease administration

Writes service orders and maintains service order log.
Answers telephones in a professional manner; directs calls and records messages.
Coordinates turnover schedule with Maintenance Supervisor.
Processes monthly Section 8 housing assistance payment billing.
Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
Administers rent collection efforts with Property Manager including cash receipts, 14-day notices, legal correspondence, etc.
Preserves and respects resident and applicant confidentiality.
Prepares, types and files office correspondence including letters, reports, spreadsheets.
Follows company policies, rules and regulations.
Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, preparing lease packages.
Prepares and maintains office and rental expense budgets
Opens and closes office. Secures confidential files and maintains office equipment.
Completes special projects assigned by manager.
Processes income certifications/recertifications.
Greets and assists applicants, residents and guests.
Orders office supplies and maintains inventory.
Processes and transmits TRACS (Tenant Rental Assistance Certification System).
Conducts new resident orientation.
Provides office administrative assistance.

Requirements

patience

professionalism

cooperation

Works patiently, professionally and cooperatively with residents and staff.

Benefits

Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning. We offer a 401k program with a company match.
100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Shaped communities through thoughtful development and sustainable design.
Created vibrant, mixed-use developments integrating residential, commercial, and community spaces.
Develops sustainable properties while fostering long-term partnerships with clients and stakeholders.
Ensures high standards of maintenance and tenant satisfaction across diverse properties.
Creates spaces that enhance community livability across urban, suburban, and rural markets.
Executes large-scale, complex projects, including multi-family housing, commercial spaces, and mixed-use developments.
Known for quality craftsmanship, attention to detail, and innovative design solutions.
Adapts to market trends to meet evolving tenant and investor needs.

Culture + Values

Be Kind: Bring kindness to others and ourselves. Appreciate each person for who they are by learning, understanding, and celebrating similarities and differences. Demonstrate empathy and compassion in challenging situations. Maintain generosity and presume good intent. Extend grace and patience always. Treat others how they want to be treated.
Reach Higher: Solve problems with new approaches. Challenge status quo and 'group think' to avoid biased decision-making and reach greater outcomes. Embrace curiosity. Ask for and be open to receiving feedback. Consider unique alternatives. Be open to new ideas and recommend creative ways of doing our work better. Learn best practices and industry trends. Continuously reach for greater outcomes.
Team Up: Work collaboratively with coworkers to achieve common goals. Empower others to share differing opinions and welcome their unique contributions. Inquire about the experiences of others. Seek opportunities for sharing resources, information, and expertise generously.
Shine Bright: Bring honor to our work through personal responsibility, mutual accountability, and self-awareness. Avoid assumptions and stereotyping of others. Be trustworthy, reliable, and accountable. Be willing and able to learn from mistakes and share the lessons learned.
Speak Boldly: Be courageous in speaking up. Share your viewpoint in candid, timely, and constructive ways that demonstrate respect for others; time and perspective, intellectual curiosity, and attention. Speak out to amplify and lift up others' contributions.
Find Joy: Make the most of your Beacon journey! Enjoy what you do, and value the people around you. Remember that your efforts and connections make a difference. Pause to acknowledge and celebrate the minor accomplishments and major victories along the way.

Environment + Sustainability

33 Households

Near-Zero-Net-Energy Achievers

A community of 33 households at Homes at Easthampton Meadow operates at near-zero-net-energy, demonstrating exceptional efficiency.

20% Energy Reduction

US DOE Challenge Target

A portfolio-wide target to reduce energy usage by 20% over 10 years, aligning with the US Department of Energy's Better Buildings Challenge.

Since 2008, all but one new development have been LEED‑certified (Homes Midrise Platinum, Homes Platinum, New Construction Gold) and anticipate LEED Neighborhood Development certification.
Energy‑efficiency retrofits: co‑generation CHP systems, insulation, air sealing, LED lighting—many completed or underway.
Water‑saving fixtures across portfolio: low‑flow toilets, showerheads, aerators.
Investments in solar via power purchase agreements and planned virtual net metering on Massachusetts properties.
Adaptive reuse and renovation to reduce material usage and infrastructure demand.
Smoke‑free policy across all properties to provide healthier living and working environments.
Committed all current and future NY projects to carbon neutrality, participating in NYSERDA Carbon Neutral Portfolio Support program.

Inclusion & Diversity

732 employees

US Employees

Distributed across multiple locations, reflecting a broad workforce footprint.

160+ locations

US Locations

Operates a wide-reaching network of workplaces nationwide.

Celebrates similarities and differences, fostering empathy and compassion.
Encourages employees to speak boldly and share viewpoints constructively while respecting others.

Articles

Careers