Light Grey Kablio Logo
Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
3D Shield
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Hexagon Asset Lifecycle Intelligence

Customer Service / Renewal Associate

Company logo
Hexagon Asset Lifecycle Intelligence
Empowering industries with intelligent asset lifecycle management solutions.
Renew software maintenance contracts and provide customer service for assigned accounts.
12d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Madison, AL
Office Full-Time
Company Size
1,200 Employees
Service Specialisms
Asset Lifecycle Information Management
Design & Visualization
Engineering & Schematics
Engineering Analysis
Enterprise Project Performance
Operations & Maintenance
OT/ICS Cybersecurity
Procurement, Fabrication & Construction
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
issue resolution
record keeping
customer education
account management
export screening
quote processing
  • Works with experienced team members to resolve issues
  • Maintains detailed and accurate records to show evidence of compliance for audit requirements associated with tasks
  • Ensures customer awareness and understanding of applicable product elements
  • Maintains account team relationships and transfers leads as appropriate
  • Educates customers on business practices and associated contractual implications
  • Ensures all corporate export policies are followed, which includes performing Export Screening and processing Export Checklists
  • Process renewal Quotes for an assigned region or account(s)
What you bring
basic knowledge
processes
procedures
products
maintenance
contracts
  • Demonstrates basic knowledge in a variety of required tasks, processes, and procedures
  • Demonstrates knowledge of the organization’s various products and maintenance contracts
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
  • Delivers cutting-edge solutions for managing the entire lifecycle of assets, from design to decommissioning.
  • Focused on enhancing operational efficiency, reducing costs, and improving decision-making with advanced technologies.
  • A key player in industries like energy, infrastructure, and industrial sectors, providing specialized software for asset management and digital transformation.
  • Utilizes AI, IoT, and data analytics to support better management of physical assets across industries, driving innovation in asset-heavy industries.
  • Their solutions help clients across diverse sectors to maintain, optimize, and extend the life of their critical assets.
  • The company’s software tools are known for seamless integration, empowering clients to maximize the performance and reliability of their assets.
Culture + Values
  • Delivering innovative solutions that solve real-world problems for our customers.
  • Striving for the highest quality in everything we do, while fostering continuous improvement.
  • Working together as one team to drive success and deliver exceptional value.
  • Embracing sustainability in both our products and operations to promote a healthier planet.
  • Conducting business ethically and transparently in all our relationships.
Environment + Sustainability
2050
Net Zero emissions target
The company has set a goal to achieve Net Zero emissions by this future date, aligning with global sustainability efforts.
  • enabling more sustainable asset management and decision-making.
  • reducing its environmental footprint through technology-driven innovations.
  • helping customers reduce energy consumption and minimize waste.
Inclusion & Diversity
  • Fosters inclusive culture where diverse perspectives drive innovation and success.
  • Leadership includes initiatives focused on increasing gender balance across global teams.
  • Promotes equal opportunities for all employees and encourages diversity in leadership roles.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio