RMC Operator (Roads O&M)

Description

• Identify performance improvement opportunities for congestion, incident and major event traffic management
• Managing the coordination of emergency works with zonal and strategic highways framework contractors
• Complying with health, safety, and environmental regulations in the RMC and Tunnel Control Rooms.
• Detecting and responding to roads incidents to achieve performance SLAs
• Support the regular review and update of standard operating procedures and response plans
• Ensuring equipment faults or availability that are impacting operations are reported to the Team Leader immediately
• Coordinating with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events
• Setting and removing traffic management response plans and DMS messaging plans in accordance with scheduled traffic diversion plans (TDP) and supporting major events
• Staying updated on industry best practices and innovative technologies in roads operations
• Regularly updating the RMC or Tunnels Team Leader during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting
• Following and implementing Standard Operating Procedures, emergency plans and severe weather response plans where applicable
• Supporting the delivery of the RMC daily reports, major incident reports and monthly performance reports
• Monitoring SCATS, SCADA and ATMS systems and making adjustments to manage short term congestion and corridor performance recovery following incidents and manual interventions
• Monitor and manage the RMC and Tunnels systems to detect incidents and congestion and achieve the performance SLAs for network, corridor, junction and incident management

Requirements

• Knowledge of Qatar or Middle East road standards and regulations
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and stakeholder management abilities
• Proficient in MS Office Suite and relevant road management software
• Proficiency in English required, proficiency in Arabic is desirable
• Ability to work effectively in a multicultural environment
• Knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region
• Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.) desirable
• Minimum of 3 years’ experience. Traffic Operations and Control Room experience desirable

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance