Salesforce Business Analyst

Description

• Stay on top of Salesforce innovations and emerging tools-identifying opportunities to bring value through automation and AI.
• Support integrations with enterprise platforms such as Oracle JDE, Snowflake, Kinaxis, and Cority Trubox.
• Partner with business stakeholders and the Salesforce Product Owner to define, document, and translate business requirements into scalable Salesforce solutions.
• Build and maintain dashboards and reports to enable data-driven decision-making.
• Create documentation and deliver user training to promote adoption and engagement.
• Configure Salesforce (objects, flows, automation, page layouts, etc.) to meet business needs while maintaining system stability.
• Lead testing, release management, and change control processes to ensure successful deployments.
• Manage user provisioning, data quality, permissions, and system performance.

Requirements

• Knowledge of Flow Automation, Lightning, and Salesforce AI (Einstein, AgentForce).
• Familiarity with Agile methodology, SDLC, and ITIL best practices.
• Analytical mindset with a knack for solving complex problems.
• Strong hands-on experience with Salesforce Sales, Service, or Marketing Cloud.
• Excellent communicator-able to translate between technical and business audiences.
• Understanding of data integration across ERP and analytics platforms.
• Education: Bachelor's degree in IT, Computer Science, Business, or related field.
• Experience: 5+ years in business analysis, Salesforce administration, or enterprise systems.

Benefits

• Health, Dental, and Vision insurance that starts on your first day! Employer HSA contribution ($1,000/single or $2,000/family)
• On-site Medical Center, Pharmacy, Barbershop, and fitness center
• Employee Assistance Program
• Flexible Work Schedule
• Quarterly profit sharing (with no cap!)
• 401(K) Match + Employer contribution

Training + Development

Interview process

Visa Sponsorship

Security clearance