AI Tools Specialist

Description

• Review performance of deployed tools, gather stakeholder feedback, drive iterative improvements, and explore emerging technologies.
• Produce periodic insights reports for leadership.
• Develop and present tool-selection proposals including cost-benefit analysis, ROI, integration feasibility, and strategic alignment with Kaizen AMS goals (resident experience, sustainability, operational efficiency).
• Collaborate with all business units to understand pain points, gather requirements, and ensure smooth adoption of tools
• Lead end-to-end implementation of selected tools, including configuration, integration with legacy systems, data migration, and user training.
• Conduct pilots or proofs-of-concept to evaluate suitability versus Kaizen AMS needs.
• Manage change management and stakeholder readiness.
• Leverage AI, automation, and data tools to improve resident request resolution, maintenance tracking, energy monitoring, tenant onboarding/lease management, communications, and community management workflows.
• Build dashboards and reporting frameworks across functions to support data-driven decision-making.
• Continuously scan the market for AI, automation, property-tech, data analytics, energy management, and resident-engagement tools.

Requirements

• Experience with user adoption, training, and cross-departmental collaboration.
• Experience in property management, real estate, or community management industry preferred.
• Master's degree or relevant certifications (AI, data analytics, project management) preferred but not required.
• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field.
• Proven track record of implementing AI/automation tools and demonstrating measurable operational improvements.
• 3-5 years' experience in AI tools, automation, analytics, or digital transformation projects.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance