Senior Engineer, Network Operations Centre

Description

• Detect and respond to anomalies, outages, and performance issues.
• Manage co-location services and troubleshoot connections.
• Participate in new cable installation projects.
• Monitor the submarine cable network and systems 24/7.
• Analyze performance data and recommend improvements.
• Implement measures to prevent potential issues.
• Conduct routine checks and system updates.
• Analyze alarms and implement preventative measures.
• Coordinate maintenance and upgrades with engineering teams.
• Adhere to industry regulations and security protocols.
• Provide technical support to customers.
• Update standard operating procedures (SOPs).
• Identify and assess network and landing station incidents.
• Maintain accurate records of events, incidents, and actions.
• Troubleshoot and resolve or escalate issues.
• Collaborate with teams and document incident details.
• Review and approve planned network changes.
• Enforce security protocols and manage access to equipment.
• Manage relationships with equipment vendors.
• Implement strategies to enhance network capacity and reliability.

Requirements

• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus.
• Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, Ethernet technologies, and structured cabling are a plus.
• Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable.
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies.
• Ability to work effectively within cross-functional teams and coordinate with external partners.
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network and landing station issues efficiently.
• Meticulous in monitoring and documenting network and landing station events and actions.
• Effective written and verbal communication skills, especially during high-stress situations.
• Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments.
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities.
• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor.
• Understand network infrastructure and coordinate maintenance.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance