Develops, coordinates and implements all day-to-day operations of the hotel
Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues
Maintains personal connections with guests, clients and community organizations
Prepares annual operating budget to include a sales, marketing and revenue management plan
Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action
Maintains product and service quality standards by implementing policies and procedures, investigating deficiencies/complaints, and initiating corrective action
Requirements
college degree
hotel experience
management
5+ years
College degree or the equivalent in related work experience
5 or more years of hotel experience with three years in a management position