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Community Assistant
The Nrp Group Llc
Developer of residential communities and mixed-use properties with a focus on affordability and sustainability.
Assist community manager in daily operations, admin, leasing, and resident services
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Assist Community Manager in evaluating and supervising team members
Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends
May occasionally be required to assist at other properties
Run errands to support the property as necessary
Assists in planning and preparation of resident events
Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases
Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans
Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values
Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.
Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation
Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance
Provide excellent customer service and display courteous and professional attitude toward all customers
Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards
Advise Community Manger of conditions of the community affecting the resident’s safety, dissatisfaction, and to preserve the asset
Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings
Complete a daily inspection of the property and market-ready units
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees
Maintain and organize all resident files
What you bring
emergency
on‑call
resident
community
weekends
Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends
The company has evolved into a leading developer of residential communities and mixed-use properties.
With a strong emphasis on delivering high-quality, affordable housing, NRP focuses on creating sustainable communities.
The company specializes in the development, construction, and management of apartment communities across the U.S.
The company’s portfolio includes properties in both urban and suburban locations, catering to a wide range of residents.
Noteworthy projects include a mix of market-rate apartments and affordable housing aimed at providing accessible living spaces.
The company’s integrated approach ensures that each project is built with a long-term view, often incorporating eco-friendly technologies and design.
Culture + Values
#1 Developer
US Ranking
Targeting the top position in multifamily housing development across the United States.
To be the best‑in‑class vertically integrated developer, owner, builder, and manager of multifamily housing.
To grow our lead as the #1 multifamily developer in the U.S that creates both Affordable & Market Rate communities at scale.
We will be innovators. Our talented professionals will set the pace for our industry through their collective ambition to succeed where others may not.
Our relentless approach to problem solving ... will continue to create the highest‑quality communities that improve the lives of the residents and enhance the neighborhoods in which they are located.
Integrity
Teamwork
Professionalism
High Performance
Open and Approachable
Diversity
Sense of Purpose
Fun
NRP Cares
Environment + Sustainability
120 Students
Enrolled in Property Management Courses
Through a historic gift to Cleveland State University, 120 students are now enrolled in property management courses, supporting education and research in real estate and property management.
2021 Launch
NRP Zero Cleantech Fund Established
The company established the NRP Zero cleantech fund in 2021, focused on investments aligned with the United Nations Sustainable Development Goals (UN SDGs).
Committed to analyzing, monitoring, improving, and communicating all aspects of corporate responsibility performance indicators (people, planet, profit).
Partnered with University of Michigan Ross on sustainable energy incentive research for affordable developments (2024 cohort).
Signatory to UN Principles for Responsible Investment since October 14, 2019.
Embedded ESG assessment into all investment, asset management, and divestment phases per ESG guidelines.
No explicit net-zero target date found.
Inclusion & Diversity
42% Female Workforce
Female Representation
The company's workforce comprises 42% female employees.
61% Female Managers
NRP Manager Representation
NRP Managers are 61% female.
46% Leadership Diversity
Diversity in Leadership
Executive & Senior Leadership comprises 46% diverse members.
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