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Maintenance Supervisor
Pennrose
Supervise maintenance team, manage repairs, upkeep, and unit turnover for apartments.
8d ago
$27 - $29
Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Contractor
Newport News, VA
Onsite
Company Size
500 Employees
Service Specialisms
Real Estate Development
Residential Property Management
Multifamily Development
Mixed‑Use Development
Mixed‑Income Development
Property Management Services
Operations
Maintenance/Facilities Management
Sector Specialisms
Multifamily
Mixed-use
Mixed-income
Affordable Housing
Market Rate Housing
Supportive-rich Affordable Housing
Residential
Property Management
Role
What you would be doing
mobile dispatch
preventive maintenance
make ready
snow removal
inspection prep
team leadership
- Communicate effectively with residents, fellow associates, vendors, and supervisors.
- Consistently prepares for Owner, Federal, State, and local inspections.
- Assists Property Manager in developing the budget for repair and maintenance and capital expenses.
- Ensure all service requests and repairs are made correctly and promptly using the company’s mobile maintenance app.
- Completes monthly Preventative Maintenance process as the Policy and Procedure Manual outlines.
- Remove snow from sidewalks, entryways, and other common areas as directed by a supervisor with company-approved equipment and supplies and keep records in a company-provided log.
- Lead the maintenance staff; participate in diagnosing problems and replacement and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, drywall, and appliances.
- Ensure that the buildings, grounds, common areas, and vacant units are painted, cleaned, and ready for use per company guidelines. All Maintenance Supervisor and Tech positions require hands-on, in-house painting and cleaning. Discuss with the hiring manager for more details.
- Comply with all Standard Operating Procedures.
- Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing “My Pennrose” updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in “Team Meetings,” etc. Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory. Your supervisor will provide undisturbed computer time.
- Maintain an organized, clean, and safe work area.
- Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins. This includes conducting a pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. All units shall be turned within five business days of moving out.
- Inspect grounds, buildings, and common areas for a clean environment.
- We are committed to your safety and well-being. You will be expected to comply with all OSHA regulations and health, safety, and environmental laws, ensuring a secure and healthy work environment.
What you bring
epa certification
high school
3 years
driver's license
flexible hours
on‑call
- Ability to climb stairs, take elevators, bend, squat, and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance
- Ability to work at property locations within or near transitional neighborhoods
- A company-provided EPA certification is required within six months of employment. Pennrose Management Company provides this certification.
- Work order and preventative maintenance completions will meet PMC standards consistently
- Ability to work periodic flexible hours is required.
- Ability to travel by plane and automobile is required.
- Property inspection results will be consistently excellent
- Three years of oversight of Maintenance Buildings and team members.
- EPA Certification (608 - Universal)
- High School Diploma / GED - technical training certifications a plus
- Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
- Property will successfully meet all aspects of the annual operating budget
- On-call, after-hour emergency service is required, with on-call staff required to live within a minimum distance of the community for efficient response time
- Embrace the opportunity for personal growth and development by actively participating in our technical training programs, designed to maintain and enhance your personal skill level.
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Interview process
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Company
Overview
Over 12,000 Units
Developed Housing Units
Spread across the United States, covering both large-scale and complex projects.
- key player in the development of residential and mixed-use communities
- focus on revitalizing urban neighborhoods with high-quality, affordable housing
- strategic partnerships with local governments and non-profits to ensure community involvement
- recent projects include multi-family complexes, mixed-use developments, and adaptive reuse of historic buildings
- recognized leader in affordable housing with innovative, community-focused designs
- commitment to sustainability and delivering exceptional value to real estate development
- Integrity: We act with honor, honesty, and fairness and we hold ourselves to the highest ethical standards.
- Collaboration: We support each other internally and externally to achieve our collective goals.
- Accountability: We are responsible and take responsible action. We say what we mean, we do what we say.
- Results Oriented: We take pride in achieving exceptional outcomes.
60% energy reduction
Energy Efficiency
New units use up to 60% less energy than comparable code-built homes, as per LEED for Homes data.
34 solar projects
Renewable Energy Initiative
Solar projects have been installed at 34 properties, showcasing a commitment to clean energy.
70% water reduction
Water Conservation Success
Partnership with the ION platform has reduced water consumption and bills by up to 70% across the portfolio.
- Many developments exceed LEED Silver, including achieving passive house certification.
- Water use optimized: Wi-Fi metering enabled leak detection (example: 200 gal/hr leak stopped at a senior property)
- Conducts sustainable development in an environmentally conscious manner; integrates green building standards from the start.
- New unit energy predicted to use 30–60% less energy than comparable code-built homes (LEED for Homes data).
- Partnered with ION platform to reduce water consumption and bills by up to 70% across portfolio.
- Neston Heights Senior project achieved LEED Silver with water-savings features (e.g., EPA Watersense toilets) and sustainable landscaping.
2022 Strategic Focus
DEI in Strategic Plan
Diversity, Equity, and Inclusion (DEI) is a primary focus area in the strategic plan announced in January 2022.
- Stated commitment to hiring diverse talent and ensuring team members, residents and partners are treated with respect.
- Charitable giving and volunteer coordination via Pennrose Foundation in local communities.
- Gender data not publicly disclosed.
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