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Senior Mobile Device Support Specialist (Active Top Secret Clearance with SCI Eligibility)
Akima
Senior Mobile Device Support Specialist responsible for overseeing, engineering, and managing enterprise-wide mobile device solutions across multiple platforms at USSOCOM.
16d ago
Expert & Leadership (13+ years)
Full Time
Fort Moore, GA
Onsite
Company Size
1,500 Employees
Service Specialisms
Engineering
Construction
Project Management
Technical Services
Consulting
Operations & Maintenance
Logistics
IT Services
Sector Specialisms
Facilities & Ground Logistics
Information Technology
Aerospace Solutions
Protective Services
Systems Engineering
Mission Support
Government Security Operations
Detention Management Operations
Role
What you would be doing
technical assessments
team collaboration
training development
strategic planning
emerging tech integration
mobile troubleshooting
- Conduct technical assessments and make recommendations for continuous improvement in mobile operations.
- Collaborate with cross-functional teams to ensure mobile solutions align with overall IT and cybersecurity objectives.
- Develop training programs, documentation, and user guides to ensure adherence to mobile security best practices and operational procedures.
- Provide input on strategic planning initiatives related to mobile device infrastructure, including budgeting, procurement, and vendor management.
- Evaluate, integrate, and deploy emerging mobile technologies to enhance operational efficiency and readiness across USSOCOM’s enterprise.
- Lead troubleshooting and resolution efforts for mobile hardware, software, and network connectivity issues, including cellular service management and enterprise encryption solutions.
- Ensure compliance with federal regulations, agency policies, and industry standards related to mobile device security and management.
- Under the direction of the Mobile Device Support Manager, the Senior Mobile Device Support Specialist is responsible for overseeing, engineering, and managing enterprise-wide mobile device solutions across multiple platforms, including Apple iOS, Android OS, BlackBerry, and other designated systems. This role involves strategic planning, technical leadership, and high-level troubleshooting to ensure seamless mobile operations. The Specialist will manage enterprise mobile technologies, optimize mobile device management (MDM) strategies, and develop policies for secure and efficient deployment of mobile solutions within the agency.
- Design, implementation, and optimization of mobile communication solutions, ensuring alignment with organizational objectives and security requirements.
- Provide expert guidance on the management and monitoring of critical mobile systems and networks, ensuring high availability and performance.
- Manage escalations and oversee resolution of complex mobile device issues, coordinating with Tier 3 support teams and external vendors as necessary.
- Support enterprise-wide initiatives by driving innovation and identifying opportunities for process enhancement.
- Direct enterprise-wide deployment and lifecycle management of mobile devices, ensuring efficient asset tracking, upgrades, and replacement strategies.
- Develop and enforce mobile device policies, including security protocols, software updates, and access controls in compliance with enterprise governance frameworks.
- Oversee the administration of MDM platforms, including user account management, security configurations, and compliance monitoring.
What you bring
ts clearance
sci eligibility
dod 8570 iat ii
stem degree
- Possess current TS clearance with SCI eligibility.
- Must have DoD 8570 IAT Level II certification.
- Bachelor's degree in a STEM field. Relevant experience may be substituted for education.
- Must be able to maintain DoD 8570 IAT Level II certification via continuing education requirements or re certification.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- dod top secret/sci clearance and dodm 8570 certifications
- it service management
- information technology infrastructure library (itil)
- federal regulations, agency policies, and industry standards related to mobile device security and management
People also searched
Company
Overview
- Founded with a vision to support critical sectors, providing solutions across defense, intelligence, and civil sectors.
- Serves a broad spectrum of industries, including energy, infrastructure, and water resources.
- Delivered complex projects, such as large-scale infrastructure upgrades and energy management solutions.
- Projects often involve intricate logistical coordination, requiring a deep understanding of specialized markets.
- Approach is deeply collaborative, often working alongside government agencies and other key partners.
- Noteworthy projects include managing water resource systems and optimizing energy infrastructure for municipalities.
- Focus on operational excellence makes it a go-to partner for government and private sector organizations.
- Operate with honesty, transparency, and fairness.
- Foster teamwork and value the diverse perspectives of our people.
- Dedicated to delivering creative solutions and continuous improvement.
- Strive to exceed customer expectations in all that we do.
- Consistently deliver high-quality services and strive for continuous growth and development.
Net Zero by 2050
Long-term Sustainability Goal
Achieving Net Zero emissions by 2050 reflects a commitment to combating climate change and reducing the carbon footprint.
- Committed to reducing environmental impact and fostering sustainable practices across operations.
- Supports energy efficiency initiatives and implements waste reduction practices in operations.
- Encourages environmental responsibility and sustainable practices across the supply chain.
- Committed to fostering a diverse and inclusive workforce by ensuring equal opportunities for all employees.
- Values diverse perspectives and strives to create an inclusive workplace culture.
- Has set specific goals to increase diversity at all levels of the organization.
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