Head of Strategic Analysis at Transport For London in London, England, United Kingdom | Kablio

Head of Strategic Analysis at Transport For London in London, England, United Kingdom | Kablio

Company

Overview

2000

Year of establishment

The company was founded under London’s Mayor in 2000.

8,500 buses

Public transport fleet

Operates a large network of buses to support daily commuter needs.

580 km roads

Managed road network

Oversees one of the UK's most extensive road networks.

£7 bn revenue

Annual revenue figure

Generates significant revenue from fares, congestion charges, and grants.

Handles day-to-day operations: Overground, DLR, trams, ferries and roads.
Manages congestion charge and ultra-low emission schemes.
Develops major infrastructure projects: Northern Line extension, Silvertown Tunnel, West London Orbital plans.
Runs one of Europe’s largest zero-emission bus fleets and pioneered a cycle shuttle through Silvertown.

Culture + Values

Open
Caring
Adaptable

Environment + Sustainability

Net Zero by 2040

GHG emissions target

Committed to achieving net zero greenhouse gas emissions across the entire value chain by 2040.

90% Scope 1 & 2 Reduction

Emissions target 2030

Aims to reduce absolute Scope 1 and 2 emissions by 90% from the 2022 baseline by 2030.

2,000 Zero-Emission Buses

Bus fleet expansion

Currently operates over 2,000 zero-emission buses across Western Europe, with 107 fully zero-emission routes as of June 2025.

80% Fewer Pollution Exposures

Air quality improvement

Reduction in the number of people exposed to illegal pollution levels in deprived areas after ULEZ expansion.

Maintain ≥90% reduction in Scopes 1 & 2 from 2030–2040
Reduce absolute Scope 3 emissions by 90% by 2040
Science-based targets validated by SBTi in April 2025
Operational carbon 2023/24: Scope 1 14 KtCO₂e; Scope 2 337 KtCO₂e; Scope 3 (outsourced) 470 KtCO₂e; Scope 3 (other) 705 KtCO₂e
On track to switch to fully zero-emission bus fleet by 2034 (_acceleratable to 2030)
ULEZ expansion: 27% lower roadside NO₂, 31% fewer PM2.5 in outer London
Doubling wildflower verges to 260,000 m² by 2024; planting tree canopy +1% per year (2016–2025) with 10% increase by 2050
Install 5,000 m² Sustainable Drainage Systems yearly on road network
Reduced highways glyphosate use by 70%
Achieved Silver Accreditation in Carbon Literacy training; thousands of colleagues certified

Inclusion & Diversity

74% Agreement

Employee-Conversations

74% of staff agreed that the Conversation Matters coaching programme improved leader-employee conversations.

86% Goal Completion

Coaching Programme

The Conversation Matters coaching programme achieved an 86% goal completion rate and was awarded Best Coaching Programme in 2023.

77% Intuitive Experience

SAP SuccessFactors

77% of employees find the SAP SuccessFactors implementation intuitive, supporting automated performance and succession processes.

4% Recruitment Increase

Internal Recruitment

A 4% increase in internal recruitment and a 3.7% rise in employee engagement post-pandemic.

21% Reporting Increase

Sexual Harassment

Project Guardian led to a 21% increase in reporting sexual harassment incidents in 2014.

£2.5M Training Contract

DEI Training

A four-year DEI training contract worth up to £2.5 million was awarded across TfL and partner public bodies.

Strategic vision "to be a great place to work for everyone to thrive"
Fabric of London campaign represents London’s diversity: 287 ethnic groups, 300+ languages on TfL network fabric

Articles

Experience London blog

Made by TfL blog

Mind the Gap: The Official TfL Podcast

Experience London (visitor info)