Field Supervisor at Encore Fire Protection in Lansdowne, Maryland, United States | USD90,000-104,000 | Kablio

Role

Description

technician supervision

dispatch scheduling

resource allocation

compliance enforcement

customer liaison

performance reporting

Supervise and support field technicians across sprinkler, alarm, and special hazards disciplines.
Hire, onboard, and train new technicians; conduct performance reviews and corrective actions.
Schedule and dispatch technicians, monitor progress, and ensure timely, quality completion.
Allocate resources, balance workloads, prioritize projects, and provide field escalation support.
Enforce NFPA, OSHA, and regulatory compliance; lead safety meetings, audits, and incident investigations.
Act as primary customer contact for scheduling, service issues, and resolution; coordinate with internal teams.
Track productivity, generate performance and compliance reports, and assist with budgeting, inventory, and procurement.

Requirements

5+ years

fire protection

nfpa

nicet ii

servicetrade

osha

Require 5+ years of fire protection or related experience and prior field‑team leadership.
Strong knowledge of NFPA codes and inspection/testing/maintenance processes.
Preferred NICET II certification, ServiceTrade experience, and OSHA 10/30 certification.

Benefits

The role offers a competitive salary of $90,000‑$104,000 with performance‑based bonuses, comprehensive benefits including health coverage, 401(k) match, tuition assistance, and company swag, all within a purpose‑driven, innovative work environment.

Offer competitive salary with performance bonus, 401(k) match, medical/dental/vision coverage, life insurance, tuition assistance, and company swag.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

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Company

Overview

Began with a vision to enhance fire safety through reliable and innovative solutions.
Provides top-notch fire protection systems, including installation, inspection, and maintenance.
Delivers fire protection to a broad range of industries with years of experience in diverse sectors.
Works with clients in both commercial and industrial sectors, ensuring safety through tailored fire suppression systems.
Known for offering timely and effective fire protection solutions for new constructions and existing facilities.
Committed to quality, offering cutting-edge technologies and a customer-first approach.
Known for large-scale installations in commercial buildings, factories, and warehouses, ensuring safety and compliance.
Dedicated to continuous improvement and able to adapt to evolving industry needs.

Culture + Values

We are customer-focused and passionate about providing quality service.
We foster a culture of teamwork, accountability, and continuous improvement.
We prioritize safety and integrity in everything we do.
We value innovation and aim to stay ahead of industry trends.
We are committed to providing our employees with growth and development opportunities.

Environment + Sustainability

by 2050

Net-Zero Emissions Target

Aim to achieve net-zero emissions through strategic efforts and sustainable practices.

Committed to reducing carbon footprint and environmental impact.
Actively seeks sustainable solutions in operations and projects.
Implemented eco-friendly practices in product selection, transportation, and waste management.

Inclusion & Diversity

Committed to fostering an inclusive work environment.
Promotes gender equality with initiatives supporting women in leadership.
Aims for a diverse workforce, striving to reflect the communities it serves.

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