Credit Specialist

• Reconcile accounts, process adjustments, and identify trends or risks
• Investigate causes of delinquency and escalate unresolved issues
• Support ad-hoc projects and cross-functional credit activities as needed
• Apply payments accurately (checks, wires, ACH) based on customer remittance
• Monitor, analyze, and minimize delinquent receivables; identify and resolve payment discrepancies
• May involve occasional lifting of items up to 25 lbs
• Research and resolve unapplied cash, credits, and deduction issues
• Manage collection activities for a portfolio of assigned corporate accounts, with a focus on Home Depot and Lowe’s
• Assist in generating reports for credit and collections management
• Perform clerical tasks such as filing, mailing, and invoice/statements processing
• Provide supporting documentation to customers in the required formats
• Maintain account records and assist in onboarding new accounts

We are seeking a highly skilled and detail-oriented Credit & Collection Specialist to join our Corporate Credit Team. This role focuses on managing accounts receivable for major retail customers—specifically Home Depot and Lowe's—ensuring timely collections, resolving discrepancies, and supporting the overall credit function with clerical and reporting tasks.

If you're experienced in retail collections and thrive in a fast-paced, team-oriented environment, we want to hear from you!

• 5+ years of business-to-business credit and collections experience, preferably in the retail sector
• Requires regular use of computer and phone
• Experience with Home Depot and Lowe’s accounts strongly preferred
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint); excellent 10-key typing skills
• Strong communication, documentation, and customer service abilities
• Problem-solving mindset with the ability to work independently and meet deadlines
• Bachelor’s degree required

• Quiet, climate-controlled office environment