Glazer

Description

• Assist in re-glazing PVC window products
• Load the glass on the glass racks and transport the glass from service van to customer house
• Update app and paperwork with notes & completed daily indicating job is completed
• Make initial contact to troubleshoot repair &/or service issues
• Bring defective sealed unit(s) back to Durabuilt for recycling
• Complete paperwork and reporting
• Clean up job sites during work, and when work is completed to ensure job site is clean
• Update app and paperwork with notes indicating job has been completed, or provide:A detailed explanation of why work was not completedWhat must be done to complete workClearly identify parts required to complete workProvide time required to complete work
• Load service vehicle with parts required for service calls
• Review run sheet daily to get an overview of jobs scheduled
• Replacement and installation of window and door hardware
• Repair and make adjustments to exterior doors and PVC window products
• Clearly identify parts required to complete work
• Provide time required to complete work
• Ensure customer is satisfied with service and product
• Primarily work in customer residences and businesses. Daily travel from office to job site
• Provide excellent customer service and conduct yourself in a professional manner
• Set up scaffolding and operate Zoom Boom and Manlift
• Use standard office equipment such as laptop computers, tablets, and smartphones
• Follow health and safety regulations by wearing required equipment and protection

Requirements

• Read and be familiar with SOPs
• Exposure to all weather conditions
• Mechanically inclined with mechanical aptitudes and enjoy working with your hands
• 2+ years’ experience in working as a Service Technician in the Window and Doors industry
• Experience in using hand tools
• Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs
• Knowledge of safe work practices
• Intermediate proficiency in computer skills in Outlook, MS Office (Word, Excel), CRM
• Experience working with diverse cultures and a varied workforce
• Communication effectively in English both verbal and written
• Standing, bending, kneeling, and reaching for extended periods
• Lifting and/or carrying anywhere up to 100 lbs
• Requires a high degree of attention to detail and the ability to multi-task
• Have read and be familiar with SOPs
• Ability to identify main components of a window and door
• Proactive and able to assimilate new information quickly
• Equivalent experience will be considered
• Comfortable to work at a variety of heights from a ladder, manlift or scaffolding
• Troubleshooting abilities to analyze problem and provide solutions
• Working knowledge of both metric and imperial measurements

Benefits

• High comfort level working in a fast-paced team environment that is constantly changing
• Opportunity for overtime on short notice due to operational needs
• Some overnight stay required for out-of-town jobs

Training + Development

Interview process

Visa Sponsorship

Security clearance