Provides leadership at the property and maintains an effective position of authority. Assures that the environment of the property reflects the philosophy of the company. Models Mission and Foundations.
Implements a system to achieve 0% rent delinquency.
Markets and leases new and turnover residential units.
Provides high level of customer service.
Produces reports and monthly financials in an accurate and timely fashion.
Supervises and monitors adherence of all maintenance contracts.
Creates and/or schedules continuous activities and programs with and for community residents, including special events, newsletters and on-going instructional and recreational activities.
Prepares and reviews monthly operating statements for accuracy, budgets to actual variances and bottom line cash flow control.
Prepares and submits subsidy vouchers, where applicable.
Reviews lease, responsibilities and policies with resident at move-in, escort them to new home, when possible.
Completes and processes incident reports, forwards and follow-ups as appropriate. Adheres to OSHA related regulations and observes all required health and safety requirements.
Re-certifies resident income in strict adherence to agency regulations, where applicable.
Assigns responsibilities to individual team members as appropriate.
Initiates and responds to all pertinent correspondence.
Implements a system to achieve and maintain budgeted occupancy.
Reviews and evaluates all aspects of the property's operations and makes changes with approval of Regional Manager.
Enables and maintains financial solvency by monitoring all property and maintenance expenses.
Implements system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
Within budget, continuously oversees inventory of supplies and equipment in order to control expenditures, maintains and reconciles purchase orders and expenditures.
Maintains a secured confidential file for each employee including emergency contact information, performance appraisals, reminders, schedules, application, etc.
Conducts periodic and regular inspection of grounds and building(s).
Seeks approval and guidance of Regional Manager within specified parameters.
Provides information to residents on a variety of community related subjects. Refers residents as necessary to other appropriate services and agencies which might be able to offer assistance.
Assesses and completes employee's performance appraisal at least once per year. Recognizes team members when performance has met or exceeded company expectations; manages poor performing team members with clear expectations. Challenges all team members to achieve higher levels of performance by establishing and communicating clear goals.
Makes day-to-day decisions on all matters related to operations.
Creates and supervises the schedules of all personnel to ensure maximum efficiency.
With Regional Manager, prepares Property Annual Operating Budget.
Requirements
professionalism
tax credit
communication
on‑call
section 8
Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
Tax Credit experience is required
Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and team members. Provides high level of customer service.
Is on-call 24-hours a day. Is able to respond to any team member concern, maintenance condition, resident problem, breach of security, and/or emergency.
Section 8 experience is required
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 1984, Humphrey Management has grown into a leading global project management consultancy.
Specializes in managing large-scale infrastructure projects, ranging from transport networks to utilities.
Works with both public and private sector clients, delivering high-impact projects across various industries.
Known for its deep expertise in the infrastructure sector, with notable contributions to transport, energy, and utilities projects.
Has a reputation for navigating complex regulatory environments and delivering on time and on budget.
Throughout its history, Humphrey Management has played a key role in transforming the infrastructure landscape in key regions.