Community Manager - Briscoe Manor

Description

• Provides leadership at the property and maintains an effective position of authority. Assures that the environment of the property reflects the philosophy of the company. Models Mission and Foundations.
• Implements a system to achieve 0% rent delinquency.
• Markets and leases new and turnover residential units.
• Provides high level of customer service.
• Produces reports and monthly financials in an accurate and timely fashion.
• Supervises and monitors adherence of all maintenance contracts.
• Creates and/or schedules continuous activities and programs with and for community residents, including special events, newsletters and on-going instructional and recreational activities.
• Prepares and reviews monthly operating statements for accuracy, budgets to actual variances and bottom line cash flow control.
• Prepares and submits subsidy vouchers, where applicable.
• Reviews lease, responsibilities and policies with resident at move-in, escort them to new home, when possible.
• Completes and processes incident reports, forwards and follow-ups as appropriate. Adheres to OSHA related regulations and observes all required health and safety requirements.
• Re-certifies resident income in strict adherence to agency regulations, where applicable.
• Assigns responsibilities to individual team members as appropriate.
• Initiates and responds to all pertinent correspondence.
• Implements a system to achieve and maintain budgeted occupancy.
• Reviews and evaluates all aspects of the property's operations and makes changes with approval of Regional Manager.
• Enables and maintains financial solvency by monitoring all property and maintenance expenses.
• Implements system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
• Within budget, continuously oversees inventory of supplies and equipment in order to control expenditures, maintains and reconciles purchase orders and expenditures.
• Maintains a secured confidential file for each employee including emergency contact information, performance appraisals, reminders, schedules, application, etc.
• Conducts periodic and regular inspection of grounds and building(s).
• Seeks approval and guidance of Regional Manager within specified parameters.
• Provides information to residents on a variety of community related subjects. Refers residents as necessary to other appropriate services and agencies which might be able to offer assistance.
• Assesses and completes employee's performance appraisal at least once per year. Recognizes team members when performance has met or exceeded company expectations; manages poor performing team members with clear expectations. Challenges all team members to achieve higher levels of performance by establishing and communicating clear goals.
• Makes day-to-day decisions on all matters related to operations.
• Creates and supervises the schedules of all personnel to ensure maximum efficiency.
• With Regional Manager, prepares Property Annual Operating Budget.

Requirements

• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire. Meets company standards on conduct, attendance, etc.
• Tax Credit experience is required
• Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and team members. Provides high level of customer service.
• Is on-call 24-hours a day. Is able to respond to any team member concern, maintenance condition, resident problem, breach of security, and/or emergency.
• Section 8 experience is required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance