Leasing Agent (Buffalo, Hamburg, and Tonawanda)

Join our fast-growing team to improve lives through real estate! This agent will be responsible for leasing apartments in Buffalo, Hamburg, and Tonawanda, NY. The leasing agent will report mainly to the office in Hamburg but be required to spend one day a week in Tonawanda. Through compassionate and thoughtful interactions, leasing agents play a key role in helping prospective residents find their next home.

• Establish rapport with tenants and provide personalized service during the move-in process
• Collaborate with property management and maintenance to maintain high occupancy
• Provide excellent customer service to prospective residents
• Process rental applications quickly and accurately
• Respond promptly to all new inquiries, converting leads to applicants
• Verify all move-ins are fully completed, inspected, and documented
• Manage calendar, schedule tours, and conduct showings
• Monitor listing postings and advertisements
• Assist property manager with tenant care and retention

Work Style

• Customer service, sales, or hospitality experience
• Able to use a computer for a full workday
• Experience with property management and leasing software (preferred)
• Travel within a specified region
• Self-confident & self-motivating
• Quickly connects and builds relationships
• 1+ year of leasing experience (required)
• High school diploma
• General knowledge of multifamily leasing principles, including Fair Housing (required)

Pay Range: $18/hour base + commission

Birgo Realty and Birgo Capital offer an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.

• Quarterly mental health days
• Company profit-sharing program
• Discounted rates at Birgo properties
• 401(k) retirement plan with employer match
• Lease market-rate apartments according to Fair Housing standards
• Professional development stipend
• Medical, vision, and dental health insurance with company contribution
• Healthy lifestyle reimbursement program
• Flexible paid time off
• Team outings and volunteer events
• Insured vehicle and valid driver's license