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Community Manager
Associa
Overseeing operations and administration of a community association, interacting with homeowners, board members, vendors, and Associa team members.
16d ago
Expert & Leadership (13+ years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
St Louis, MO
Onsite
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
ap process
c3 database maintenance
associa tools utilization
vendor management
legal actions monitoring
financial reporting & collections
- Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
- Ensure Board of Directors is aware of legal actions involving the Association.
- Maintain unit and contract files relating to the operations of the Association.
- Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
- Oversee the AP process in accordance with Associa home office processes and procedures.
- Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
- Prepare Board packages according to established time frames.
- Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
- Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
- Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
- Responsible for maintenance of C3 data base, including updating resident information.
- Attend Board meetings per the management agreement and community events as needed.
- Supervise the operation and administration of the Association in accordance with managementagreement and the Association's policies and procedures.
- Responsible for oversight of Associa staff as contract provides.
- Monitor corporate and client delinquency rates and collections process for account portfolio.
What you bring
conflict resolution
microsoft office
time management
communication skills
customer service
business correspondence
- Self-motivated, proactive, detail oriented and a team player.
- Knowledge of conflict resolution techniques at a proficient level.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Time management and time critical prioritization skills.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted as part of the hiring process.
Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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