Transmits photos, timecards, service reports, and other information through e-mail
Safely rigs or hooks components for lifting
Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
Maintains truck and crane inspection logs on a daily basis
Maintains credit card receipts for accounting purposes
Promotes Wagner Equipment Co. to customers
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
Maintains good customer records on jobs that have been assigned
Accurately troubleshoots and repairs CAT equipment the first time
Removes, repairs, and installs major components in varying configurations of equipment
Teaches and coaches other technicians in the field
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Requirements
msha license
class a
high school
dbs
5+ years
cat equipment
Relevant CAT related courses
Reads, understands, and applies electrical and hydraulic schematics to repair work
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
MSHA License
3+ years customer service experience
Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Ability to work independently with little or no direction
75%- 100%
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Well-rounded knowledge of CAT equipment
Ascending or descending ladders, stairs, etc.
High School Diploma or GED
Class A Driver’s License
Safety & Product Knowledge
5+ years’ experience servicing heavy equipment
3+ years sales experience
Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
1+ years administrative/clerical experience
Benefits
Medical, dental, and vision insurance
Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Life and AD&D Insurance
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
DOT Health Card
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Employee Assistance Program (EAP)
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass background checks, drug/alcohol testing, fit‑for‑duty testing, and other pre‑employment screenings.
job offers are contingent on successful completion of all required screenings.
Company
Overview
Founded in 1957
Year of establishment
The company was established in 1957, marking over six decades of expertise in HVAC and cooling solutions.
$1M Revenue
Annual revenue range
The company operates with modest yet sustained revenue, delivering high-impact solutions to its clients.
Six Decades Strong
Years of service
The company has consistently provided trusted, comprehensive HVAC solutions for over six decades.
Building a reputation by solving complex HVAC and cooling challenges across industries.
Evolved through acquisition and new leadership, maintaining engineering excellence.
Offers turnkey solutions from custom coil design to full installation and commissioning.
Specializes in mission-critical data center cooling, clean-room HVAC for biotech/electronics, QA lab environments, and industrial plant systems.
Design services emphasize precision, including custom coil replacements, humidity/temperature control, and engineered heat-transfer systems.
Remains a one-stop shop, integrating engineering, training, and long-term support under one roof.
Culture + Values
Safety - Always ensuring a safe working environment for all employees.
Customer Commitment - Focusing on customer satisfaction and service excellence.
Integrity - Doing what is right, even when no one is watching.
Innovation - Continuously improving processes, products, and services.
Teamwork - Working collaboratively to achieve common goals.
Excellence - Striving for excellence in all aspects of the business.
Accountability - Taking responsibility for actions and results.
Environment + Sustainability
Commitment to sustainability through responsible resource use and environmental stewardship.
Focus on reducing carbon footprints in operations and product offerings.
Support for sustainable practices in equipment sales, service, and rentals.
Aim to provide equipment solutions that are energy-efficient and environmentally friendly.
No clear net-zero target date mentioned on available platforms.
Inclusion & Diversity
The company has made a commitment to diversity and inclusion, but specific strategies or results are not available from publicly provided sources.