Front Office Executive

Description

The Front Office Executive – Integrated Facilities Management role is responsible for delivering high‑quality, risk‑free office environments at an independent site. Reporting to the Site Lead/Facilities Manager, the incumbent oversees front‑office and reception services, ensuring service level agreements and turnaround times are met.

Key duties include welcoming visitors, coordinating meetings and VIP visits, managing conference‑room and video‑conferencing bookings, and liaising with pantry, security, and technical staff to ensure seamless execution. The role also handles incoming and outgoing calls with professional etiquette, maintains lobby cleanliness, and oversees stationery, floral, and horticulture presentation.

JLL upholds privacy and equal‑opportunity standards, providing reasonable accommodations for candidates with disabilities and protecting personal information in line with its Candidate Privacy Statement.

• Manage day‑to‑day front office and reception operations, meeting SLA and TAT targets.
• Greet and direct visitors, coordinating with security, pantry, and technical staff for meetings and VIP visits.
• Schedule and set up conference rooms, video‑conferencing equipment, and arrange catering.
• Monitor incoming and outgoing calls, ensuring professional telephone etiquette and timely distribution.
• Maintain lobby and front‑office cleanliness; oversee stationery, floral, and horticulture presentation.
• Track and reconcile support‑staff storage, lockers, and scheduled preventive maintenance activities.
• Support facilities manager with recruitment drives, cafeteria, and event requests.

Requirements

Candidates should have 3‑4 years of executive or administrative assistant experience supporting senior leaders, preferably with a hotel management or related degree. Proficiency in MS Windows and Office, strong English communication skills, discretion, and the ability to manage multiple priorities under pressure are essential.

• Possess 3‑4 years executive/administrative assistant experience supporting senior leadership.
• Hold a hotel management or related degree (preferred) and strong MS Office proficiency.
• Demonstrate excellent written and verbal English communication, discretion, and confidentiality.
• Exhibit strong organizational, time‑management and multitasking abilities under pressure.

Benefits

JLL offers a Total Rewards Program, competitive pay, and benefits focused on health, financial, and personal well‑being. The company promotes an entrepreneurial and inclusive environment where employees can realize their full potential.

Training + Development

Interview process

Visa Sponsorship

Security clearance