Project Coordinator at Pella Products Of Kansas in Wichita, KS | Kablio

Role

Description

psi updates

order management

permit management

jobsite photos

crew training

customer communication

Weekly meetings with Installation Manager to review installation crews: review both strengths and weakness of each to better manage PSI.
Coordinates service repair arrangements between the Service Techs and homeowners and/or builders
Answers multi-line phone systems and routes calls accordingly
Back up Retail Purchaser: assist in booking orders and recoveries as necessary to cover for absences and excessive workload
Monitors installation revision dates to ensure timely shipping, transfer, and delivery of product into the warehouse
Assume all communication responsibilities with the customers regarding their projects
Processes returned merchandise via the Returned Goods Authorized [RGA] process to facilitate customer refunds and company cancellation fees.
Responsible for daily PSI updates with Installation Manager
Ensure compliance for document handling for all EPA guidelines concerning lead jobs
Review jobsite photos regularly with Installation Manager to ensure Pella standards are met for both the 10 year installation warranty as well as upholding the Pella Promise installation experience.
Continuous Last Revision Date (LRD) management to ensure timely receipt and delivery of product
Ensure permits are pulled for all jobs that are necessary
Manage Retail Projects in Pella Service and Installation [PSI] and Order Management System [OMS]
Works within established safety practices on the job
Train installation crews on PSI and audit their accounts regularly to ensure they are updated to reflect accurate availability.
Assist Installation Manager in “kitting jobs”: audit for caulking, coil, tape, foam, trim… to improve FTC.
Responsible for cataloging pictures of jobs sites both prior to and after installation for marketing as well as liability.
Set up and coordinate all custom finishing and value added services with sub-contractors to maintain installation date.
Responsible for coordinating product ordering for Recoveries, including rescheduling with the customer.
Partner with Installation Manager to document poor CSR and FTC: design plans for improvement

Requirements

psi

oms

problem solving

basic accounting

construction

time management

Ability to partner with sales people to meet and exceed customer’s service expectations
Problem resolution skills
Computer proficiency and the skill and ability to use company software (specifically PSI & OMS) and product scanners
The ability to get along with others
Time management skills
Ability to accurately calculate figures and apply concepts of basic accounting
Ability to establish rapport, present information, and respond to questions from contractors and sales people
Two years of related sales assistant experience, ideally in the construction industry

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1953

Year of Establishment

The company was established in 1953, marking the beginning of its legacy in the window and door industry.

Revamped in 2022

Headquarters Update

The Wichita headquarters underwent a significant refresh in 2022, modernizing its facilities with innovative technology.

Over 2,000 sq ft

Showroom Size

The flagship showroom in Wichita spans over 2,000 square feet, showcasing advanced design tools and virtual demonstrations.

Operates multiple showrooms statewide—from Wichita to Lawrence—serving diverse climates and architectural styles.
Specializes in both replacement and new-construction projects, offering casement, sliding, bay, French and front doors.
Typical projects include whole-home window overhauls, custom patio installations, and builder trade partnerships.
Backed by the Pella Corporation legacy, it integrates advanced design tools and energy-efficient product lines.

Culture + Values

We are committed to delivering quality products that meet the highest standards of performance and durability.
We operate with integrity, honesty, and transparency.
We foster a culture of collaboration, respect, and continuous improvement.
We believe in providing an environment that supports personal and professional growth.

Environment + Sustainability

2050 Goal

Net-Zero Emissions

Aims to eliminate net carbon emissions by achieving a balance between carbon emissions and carbon removal.

Committed to reducing environmental impact through energy-efficient products and sustainable manufacturing practices.
Implemented energy-efficient technologies in manufacturing and reduced waste through recycling programs.
Actively reduces water usage and increases the use of renewable energy in operations.

Inclusion & Diversity

Fosters an inclusive and diverse work environment with an emphasis on respect for all individuals.
Implements strategies to attract, retain, and develop diverse talent.
Leadership teams are working toward increasing the representation of women and minorities in executive roles.

Articles

Careers

Role

Description

psi updates

order management

permit management

jobsite photos

crew training

customer communication

Weekly meetings with Installation Manager to review installation crews: review both strengths and weakness of each to better manage PSI.
Coordinates service repair arrangements between the Service Techs and homeowners and/or builders
Answers multi-line phone systems and routes calls accordingly
Back up Retail Purchaser: assist in booking orders and recoveries as necessary to cover for absences and excessive workload
Monitors installation revision dates to ensure timely shipping, transfer, and delivery of product into the warehouse
Assume all communication responsibilities with the customers regarding their projects
Processes returned merchandise via the Returned Goods Authorized [RGA] process to facilitate customer refunds and company cancellation fees.
Responsible for daily PSI updates with Installation Manager
Ensure compliance for document handling for all EPA guidelines concerning lead jobs
Review jobsite photos regularly with Installation Manager to ensure Pella standards are met for both the 10 year installation warranty as well as upholding the Pella Promise installation experience.
Continuous Last Revision Date (LRD) management to ensure timely receipt and delivery of product
Ensure permits are pulled for all jobs that are necessary
Manage Retail Projects in Pella Service and Installation [PSI] and Order Management System [OMS]
Works within established safety practices on the job
Train installation crews on PSI and audit their accounts regularly to ensure they are updated to reflect accurate availability.
Assist Installation Manager in “kitting jobs”: audit for caulking, coil, tape, foam, trim… to improve FTC.
Responsible for cataloging pictures of jobs sites both prior to and after installation for marketing as well as liability.
Set up and coordinate all custom finishing and value added services with sub-contractors to maintain installation date.
Responsible for coordinating product ordering for Recoveries, including rescheduling with the customer.
Partner with Installation Manager to document poor CSR and FTC: design plans for improvement

Requirements

psi

oms

problem solving

basic accounting

construction

time management

Ability to partner with sales people to meet and exceed customer’s service expectations
Problem resolution skills
Computer proficiency and the skill and ability to use company software (specifically PSI & OMS) and product scanners
The ability to get along with others
Time management skills
Ability to accurately calculate figures and apply concepts of basic accounting
Ability to establish rapport, present information, and respond to questions from contractors and sales people
Two years of related sales assistant experience, ideally in the construction industry

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1953

Year of Establishment

The company was established in 1953, marking the beginning of its legacy in the window and door industry.

Revamped in 2022

Headquarters Update

The Wichita headquarters underwent a significant refresh in 2022, modernizing its facilities with innovative technology.

Over 2,000 sq ft

Showroom Size

The flagship showroom in Wichita spans over 2,000 square feet, showcasing advanced design tools and virtual demonstrations.

Operates multiple showrooms statewide—from Wichita to Lawrence—serving diverse climates and architectural styles.
Specializes in both replacement and new-construction projects, offering casement, sliding, bay, French and front doors.
Typical projects include whole-home window overhauls, custom patio installations, and builder trade partnerships.
Backed by the Pella Corporation legacy, it integrates advanced design tools and energy-efficient product lines.

Culture + Values

We are committed to delivering quality products that meet the highest standards of performance and durability.
We operate with integrity, honesty, and transparency.
We foster a culture of collaboration, respect, and continuous improvement.
We believe in providing an environment that supports personal and professional growth.

Environment + Sustainability

2050 Goal

Net-Zero Emissions

Aims to eliminate net carbon emissions by achieving a balance between carbon emissions and carbon removal.

Committed to reducing environmental impact through energy-efficient products and sustainable manufacturing practices.
Implemented energy-efficient technologies in manufacturing and reduced waste through recycling programs.
Actively reduces water usage and increases the use of renewable energy in operations.

Inclusion & Diversity

Fosters an inclusive and diverse work environment with an emphasis on respect for all individuals.
Implements strategies to attract, retain, and develop diverse talent.
Leadership teams are working toward increasing the representation of women and minorities in executive roles.

Articles

Careers