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Apartment Maintenance Manager
Preferred Apartment Communities
Supervise maintenance staff, handle repairs, and ensure resident satisfaction.
8d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Contractor
Chandler, AZ
Field
Company Size
- Employees
Service Specialisms
Property Management
Real Estate Investment
Multifamily Housing Operations
Sustainability Services
Environmental, Social & Governance (ESG) Reporting
Sector Specialisms
Multifamily Housing
Retail
Real Estate Financing
Grocery Anchored Shopping Centers
Class A Multifamily Properties
Role
What you would be doing
work orders
preventative maintenance
emergency repairs
contractor management
property inspections
resident communication
- Delegates service requests to Service Technician and Property Monitors.
- Plans daily activities (includes checking on work orders, prioritizing requests and completing administrative paperwork).
- Supports the General Manager in meeting budget responsibilities.
- If the property does not have a housekeeper or property monitor light cleaning duties will be required, such as cleaning models, club house, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
- Manages property inspections – life safety, pool, elevators, lighting etc.
- Deliver newsletters, correspondence, etc. to residents' apartment.
- Selects external contractors and monitors their work performance.
- Performs preventative maintenance work.
- Follows and promotes company policies and procedures.
- Prepares vacant apartments to make rent ready.
- Receive resident complaints in a calm, open and professional manner.
- Read and/or listen to resident requests/complaints.
- Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
- Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights, weekends and holidays.)
- Maintains logbooks and databases; enters service requests and status updates into database.
- Maintain (clean, orderly, and working in conditions) all amenity areas (pools, compactors, weight rooms, parking decks, etc.)
- Interacts directly with residents.
- Helps support property rehabilitation (improvement) process.
- Completes all QA inspections on new construction properties. (Interior, exterior)
- Helps evaluate all Service Technician, and Property Monitors. (Quarterly and yearly).
- Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
- Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
- Communicate with residents and prospects in a manner consistent with PAC's standards.
- Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.
What you bring
refrigeration
maintenance
supervisory
troubleshooting
driver's license
hand tools
- Must be able to use various hand tools and test equipment.
- Troubleshooting and problem-solving skills.
- Must be able to climb ladders of up to 40 feet in height.
- Must be able to push and pull up to 300 pounds on wheels.
- Valid driver's license (free from major moving violations) and dependable transportation.
- Must be able to use a hand-truck and/or operate company vehicles.
- Must be able to bend, stoop, and kneel for extended periods of time.
- 1-2 years maintenance supervisory experience
- 3 years maintenance experience (apartment maintenance experience preferred)
- Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
- Budget or basic business finance helpful.
- Must be able to lift up to 50 pounds.
- A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
- 13 paid holidays plus 3 floating holidays and paid volunteer day
- Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
- Company-paid employee assistance, mental health, and wellness programs
- Educational Assistance Program (tuition and certifications)
- 401k with exceptional employer match
- Generous PTO program
- Associate Apartment Discount
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2008 Founded
Year Established
The company was established in 2008 as a foundational step in its journey to become a key player in real estate investment.
- Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S.
- Successfully built a diverse portfolio focused on long-term value and attractive returns for investors.
- Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets.
- Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability.
- Known for its hands-on approach to property management and high operational standards.
- Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas.
- Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.
- Integrity and Transparency
- Respect and Teamwork
- Excellence in Service
- Passion for Performance
- Commitment to Innovation
2050
Net-Zero Target
They aim to achieve net-zero carbon emissions by this year, demonstrating a long-term commitment to sustainability.
- Focus on energy-efficient building operations, water conservation, and waste reduction.
- The company invests in sustainability initiatives that reduce environmental impact while improving property performance.
- Ongoing efforts to incorporate renewable energy solutions into new and existing properties.
- Development of green-certified buildings to enhance environmental sustainability.
Growing female executives
Percentage of female executives in leadership roles
Reflects the company's commitment to gender diversity and equal representation in leadership positions.
- The company is dedicated to fostering a diverse and inclusive workplace where everyone is respected and valued.
- Ongoing initiatives to ensure equal opportunities for employees across all demographics.
- Regular employee training on inclusivity and awareness.
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