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Turn Supervisor
The Michaels Organization
Premier national developer, owner & operator of multifamily housing across the U.S. and its territories
Oversee scheduling, quality, and contractor work for residential unit turnovers.
Work directly with team members and vendors to diagnose, assess and assign repair issues including electrical, plumbing, HVAC, appliances, water intrusion, tile, carpet, walls and flooring, interior and exterior painting and cleaning.
Work within site database reporting system and provide daily email communication with others.
Perform duties under pressure and meet deadlines in a timely manner.
Maintain service records.
Follow up on unresolved customer service issues to ensure resolution.
Prioritize and manage the daily workload to ensure successful completion. Maintain policies and procedures; ensure efficiency of the Turn Staff, quality of vendor service, response times, inspections, and scheduling necessary to meet all delivery targets.
Will assure the exterior of the homes and yards are addressed to include the adjacent landscape.
Interact with co-workers, vendors, residents, guests, and the public in a professional and pleasant manner.
What you bring
driver’s license
carpentry
plumbing
electrical
excel
high school
Valid Driver’s License and acceptable driving record.
Technical experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurbishing and cleaning, air-conditioning.
Must be proficient in Microsoft Excel.
Must be able to work 40 hours per week. Occasional overtime hours may be required.
Must have a proven ability to lead a team and deliver quality service.
High School Diploma or GED.
Must be able and eligible to drive a company vehicle for completing resident service requests, picking up replacement parts and supplies from warehouses and vendors, and inspecting grounds.
Must successfully complete all required courses, classes, and training provided by MMS.
Must be able to pass background investigation and drug test screening.
Must be experienced in operating computer systems to maintain and track service tickets, inventory and maintenance records.
Exercise problem-solving skills.
Must be able to maintain and understand contracts.
Must be able to work in a fast-paced and customer service-oriented environment.
All specific certifications required by law.
Benefits
Grow with our organization through various professional development opportunities.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass background investigation and drug test screening.
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