Service Business Manager - Energy from Waste

Description

• Drive the commercial strategy, business development for Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) and drive the effective project execution for category 4, 5 service works.
• Manage the customer relationship within the designated region.
• Provide strategic leadership for the Account Management team, ensuring alignment with company objectives and revenue and margin growth targets.
• The position leads the Account Management team, ensuring customer satisfaction and involves managing operational efficiency and compliance and is pivotal in identifying and developing new business opportunities, technologies, and markets.

Requirements

• Experience with working in a matrix organization.
• Experience in field service and technical service, procurement, and contract management.
• Advanced IT proficiency in business applications, CRM (preferably IFS), and sales management tools.
• Demonstrable experience in commercial management, business operations, or service sales, preferably in Power Plants or Waste-to-Energy environments.
• Customer-focused, proactive, and adaptable.
• Proficiency in pricing strategies, contract negotiation, and sales forecasting.
• Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
• Bachelor's degree in Business Administration, Engineering, Economics, or a related field preferred
• Strong expertise in key account management, and service project management.

Benefits

• Pension scheme up to 10% employer contribution
• Disability insurance
• £75,000-£85,000K + car allowance
• Annual salary review and bonus award (5% of annual salary)
• Career path options
• Private medical and dental insurance
• Life insurance 4x Salary

Training + Development

Interview process

Visa Sponsorship

Security clearance