Head of Transformation

Description

• Outcome-Driven Approach: Maintain focus on delivering measurable business value. Guide teams to stay aligned with strategic priorities and business needs, rather than getting lost in operational details.
• Leadership & Influence: Lead and inspire diverse teams, including the Project & Change Management, Metrics & KPIs, and Business Process. Foster a collaborative culture that values innovation, accountability, and results.
• Champion Business Partnership: Be the strategic link between IT and business units. Engage deeply with stakeholders, understand their needs, and translate them into actionable transformation initiatives.
• Drive Strategic Transformation: Evaluate and prioritize ideas from across the business. Champion the projects with the highest potential impact and ensure alignment with the company's strategic objectives.
• Conflict Resolution: Navigate conflicting ideas, processes, and visions with diplomacy and insight. Facilitate productive discussions to arrive at the best outcomes for the business.

Requirements

• Bachelor’s degree required; advanced degree in business, technology, or related field preferred
• Strong background in business systems and data, with a deep understanding of how technology enables business value
• Demonstrated ability to partner with business stakeholders at all levels
• Outstanding leadership, communication, and conflict resolution skills
• Effective Communication: Clearly communicate complex concepts and transformation strategies to technical and non-technical audiences. Be the voice of transformation—articulating vision, progress, and outcomes.
• Hands-on experience with annual strategic planning and OKR development.
• Resilient & Adaptable: You embrace change and are skilled at guiding teams and individuals through transformation.
• Excellent Communicator: You’re adept at breaking down complex technical topics into clear, actionable plans for every audience.
• People-First Leader: You excel at building relationships across the organization and are a trusted partner to business and technical teams alike.
• Experience leading teams responsible for project management, metrics, and change management
• Proven experience in leading large-scale transformation initiatives within a fast-paced environment

Benefits

• Innovative Culture : We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Life Insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.
• Flexible Dress Code : Upon joining, you’ll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.
• Purpose-Driven Work Environment : We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Health and Wellness : Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Competitive Salary : Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
• Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.

Training + Development

Interview process

Visa Sponsorship

Security clearance