Account Manager (Leesman)

Description

• Shaping the service delivery for Leesman as it enters its next phase of growth and expands globally
• Working closely with sales and operational teams to ensure clients are receiving the best service possible
• Presenting results of surveys back to clients, face-to-face when possible
• Managing the overall survey process for multiple clients at once through each step in the process
• Helping clients understand the Leesman tool and how they can use it
• Providing a world-class experience for clients, focusing on on-boarding, retaining and growing the client portfolio
• Managing and conducting client meetings at any phase of a project

Requirements

• Strong Advantages: Additional languages (preferably Dutch or French) and previous commercial real estate industry experiences
• Able to work independently as well as with a team
• Able to identify client challenges and efficiently develop solutions to drive customer satisfaction
• 3-5 years of experience in an account management or related position
• Extremely well-organized with great project management skills
• Proficiency in Microsoft Office, Google suite and CRM systems
• Talent for interpreting and presenting on data, analyzing results, and delivering clear, actionable insights
• Excellent written and verbal communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance