Training & Development Manager

Description

• Manage team members through all performance evaluations, job training needs, and other managerial responsibilities as needed.
• Act as a subject matter expert and learning consultant.
• Develop standardized competency matrixes for manufacturing direct and indirect staff.
• Investigate new opportunities and participate in the development of effective training that is impactful and inventive.
• Keep current and continue education in training techniques, performance improvement, knowledge management, instructional design, adult learning principles, and organizational development.
• Hire and train new technical instructors to become effective facilitators; own the train-the-trainer design and implementation for on-shift trainers and area training leads.
• Ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into future projects.
• Build technical, service, and digital knowledge, skills, and behavior models and assessments supporting the talent development.
• Lead a team of highly capable learning professionals and help solve critical business problems through training and performance support initiatives.
• Ensure the creation of professional instructor-led and virtual/online training programs and learning solutions that meet the identified learning objectives of the facility.
• Audit and monitor performance and effectiveness of training specialist.
• Facilitate continuous improvement of trainers to support plant operations.
• Help set and drive evaluation protocols for learning deliverables and be able to provide required metrics to business leaders.
• Own reporting and communication of training performance metrics to all relevant Stakeholders.
• Learn on a day-to-day basis about how our equipment and strategies help our customers and channel partners as “the power behind your mission”.
• Collaborative – Collaborates with instructors, Learning Designers, learning professionals, product managers, vendors, program managers, stakeholders, and more people in the business than we can count.
• Align your ingenuity and innovative ideas with the global strategic plan of the business.
• Collaborate with other learning leaders across the globe.
• Mentor, coach, develop, and evaluate your team of learning professionals through challenging learning projects and programs.
• Audit and monitor effectiveness of training with employees by engaging with operational leadership, quality, safety and conducting training audits.
• Develop subject matter expertise in new machines and tools, products, or processes that are brought into the plant, and serve as a subject matter expert in the creation of learning materials for these new areas using defined processes.
• Drive consistency from project to project, and across technical learning, so that we achieve a more efficient and holistic approach.

Requirements

• Educated – Holds a bachelor’s degree in a related field and has at least 5 years’ experience working in an L&D or manufacturing environment, 3 years or more of team leadership experience.
• Technical- Solid understanding or ability to learn JCI’s operational processes.
• Use strong interpersonal and communication skills to work effectively with a wide range of managers, instructors, SMEs, and internal stakeholders.
• Detailed – Realizes the importance of attention to detail in leading to impactful outcomes.
• Influencer – Is able to influence at all levels. Has demonstrated the ability to lead when required but knows when and how to follow.
• Articulate – Your writing, and communication skills must be strong to clearly articulate processes, needs, and influence stakeholders.
• Visionary – You have a vision and a passion for learning and can execute that in the real world.
• Operational – You have been part of an operations focused organization or have supported manufacturing teams.
• Understand technology and current curriculum to participate in the effective design of learning and performance support tools.

Benefits

• Paid vacation/holidays/sick time - 15 days of vacation, 10 paid holidays, and five sick days each year
• Competitive pay
• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)

Training + Development

Interview process

Visa Sponsorship

Security clearance