Liaise with tenants and contractors as required or directed
Assist with preparation for the annual budget process for assigned buildings within the portfolio.
Liaise with tenants and accounting regarding accounts receivable matters
Responsible/ accountable for reviewing monthly recurring billings
Perform a wide variety of administrative duties including word processing, filing, photocopying, scheduling appointments, answering phone, receiving guests, etc.
Read and understand leases to ensure accurate information is received and maintained
Draft and distribute correspondences to tenant
Maintain and update tenant information, including phone numbers, contact names, and emergency contact information as changes occur
Monitor and control tenant arrears; reconcile tenant accounts; report weekly on status of account receivables; ensure that delinquent accounts are minimized
Verify Workers Compensation coverage for service providers
Co-ordinate annual fire inspections and deficiency repair schedules with contractors and tenants.
Responsible for ensuring that assets are presented and operated according to the best possible standards alongside the Property Manager
Process invoices including matching, coding invoices to comply with budget schedules, and compiling and verifying batches
Complete all administrative functions relating to property management as specified
Process all cheques, invoices, and related reports and systems within Yardi accounting software
Prepare and issue statement of Rental Charge Invoices and letters
Responsible / accountable for rent collection, cheque posting, and application of monies to tenant accounts in company software
Prepare and issue purchase orders. Reconcile purchase orders against invoices
Ensure that all site-specific documentation and financial reports are completed accurately and on time, (as applicable)
Monitor, track and ensure payment for all vacant unit utility accounts
Co-ordinate and supervise all contracts, including periodic reviews of all service contracts (ie maintain up-to-date contract log, assist with tendering, verify invoices match contract pricing and PO’s)
Assist the Property Manager in all aspects of tenant requirements under the respective lease agreements, including regular tenant contact, handling tenant queries and issues and ensuring all reasonable tenant needs are met in a professional and timely manner.
Record, update, and maintain insurance coverage for all tenants and contractors
Assist with the implementation of new programs, and ensuring policies and procedures are followed.
Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives
Ensure excellent tenant relations and strong customer service
Assist the Property Manager with client relationship management
Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly chargeback reporting
Assist as needed in the development and preparation of a variety of budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facilities
Ensure tenants abide by the terms of the lease and other relevant acts and by-laws
Maintain and update security deposit reports
Requirements
yardi
excel
property management
driver's license
3+ yrs
communication
Proven organizational and multi-tasking skills, combined with strong communication skills both written, and oral are keys to success
Ability to meet deadlines, prioritize tasks and work well under pressure
Excellent customer and tenant service orientation
Knowledge of operating statements and strong understanding of budgets and recoveries
Self-motivated, professional, and flexible with the ability to work both independently and collaboratively in a team environment
3 + years of related Property Management experience or post-secondary courses in property management required.
Should possess a valid driver’s license and an operable vehicle to facilitate travel within the portfolio
Being detail-oriented; can work under pressure; meet deadlines; prioritize tasks and deliver timely and accurate results
Proficiency in Microsoft Word, Excel, and Outlook together with other property management software applications such as Yardi
Proficiency in Microsoft Word, Excel and Outlook
Strong aptitude for numbers including strong knowledge of accounting procedures, account reconciliation and ability to interpret financial data
Results oriented, detail oriented and accurate
Exceptional problem solving and attention to detail
Experience with Yardi accounting system a definite asset
Strong communication and interpersonal skills, both oral and written.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1978
Year Established
The company was formed through the merger of regional firms.
Over 100 offices
Global Presence
Operates in around 18–20 countries worldwide.
Headquartered in Toronto, the firm emphasizes client-first, collaborative service delivery.
Their service offerings span advisory, capital markets, leasing, investment sales, property and project management.
They manage hundreds of millions of square feet under administration across varied property types.
Typical projects include corporate occupier solutions, landlord representation, financing strategies and investment portfolios.
Specialisms include office, retail, industrial, multifamily and hospitality real estate sectors.
They leverage proprietary technology platforms to deliver insights and competitive advantage.
Known for rapid global expansion, they’ve consistently grown via strategic office openings and client-focused innovation.
Despite private ownership, they rank among the fastest-growing commercial real estate firms with a distinctive partnership structure.
Culture + Values
We are a values-driven organization.
We act with integrity, respect, and professionalism.
We work collaboratively to deliver creative, actionable solutions for our clients.
We believe in empowering people to perform at their best.
We focus on creating an inclusive, respectful, and supportive environment for all.
We are dedicated to delivering superior results for clients, communities, and employees.
Environment + Sustainability
Net Zero by 2050
Emissions Target
Aim to achieve zero net carbon emissions by the year 2050.
Actively working to reduce carbon footprint and advocate for energy-efficient practices.
Collaborating with clients, stakeholders, and communities to create environmentally sustainable real estate solutions.
Aiming to reduce environmental impact through improved energy efficiency and reduced waste in offices and projects.
Inclusion & Diversity
We are focused on fostering a diverse and inclusive workforce.
Our recruitment and promotion practices prioritize equity and inclusion across all levels of the organization.
We actively track and report on the gender balance within our leadership teams and the overall workforce.
We have clear goals for increasing the representation of underrepresented groups across key areas of the business.