Billing Intern at Nrg Energy in Houston, TX | Kablio

Role

Description

process optimization

ai integration

communication analysis

expense forecasting

system performance

special projects

Develop recommendations on how best to promote average billing, improve operational processes, and reduce default risk for customers on this program.
Integrate AI in order to develop an AI agent for specific operational processes.
Analyze our customer communications surrounding disconnect. Develop a multi-channel recommendation on how best to communicate to customers when they become past due.
Development of a driver-based operational expense forecasting model for collection fees, credit card fees and credit scorin
Deep Dive into the operational processes, system performance, and customer experience around our average billing program.
Provide support for special assignments as required

Requirements

junior student

excel

lean

chatgpt

forecasting

Looking for a college student current enrolled in a 4 year university entering their Junior Year.
Familiarity with excel and experience creating models that can forecast spend
Understanding of lean principles
Familiarity with ChatGPT and other AI tools

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

employees are subject to periodic random drug testing and testing after accidents or upon reasonable suspicion.

Company

Overview

2003 Emergence

Independent Company

The company emerged as an independent entity in 2003 following its bankruptcy.

5.4 GW Capacity

Planned Power Generation

Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.

2006 Acquisition

Texas Genco

Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.

2009 Purchase

Reliant Energy

Acquisition of Reliant Energy in 2009 strengthened its market presence.

Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.

Culture + Values

Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
Delivering reliable, innovative energy solutions and strong community engagement
Upholding ethical standards, transparency in reporting, and accountability
Investing in R&D, digital transformation, strategic partnerships to drive progress

Environment + Sustainability

50% Reduction

GHG Emissions Cut

The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.

44% Drop

Emissions Reduced

Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.

$900M Bond

Sustainability-linked Financing

Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.

Net-Zero by 2050

Carbon Emissions Target

Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.

SBTi‑approved, 1.5 °C‑aligned emissions targets
Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings

Inclusion & Diversity

30% Women

Board Diversity

Ensures at least 30% of board members are women.

3-Year Cycle

Pay Equity Study

Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.

100% Completion

Bias Training

All employees, including executives, have completed unconscious bias training.

Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
Cross-functional 21-member team led by CEO delivering actionable DEI recommendations

Articles

Investor Relations Contacts

Careers

NRG Energy Services Turbine Expertise News

Home Solutions with NRG

Company

Overview

2003 Emergence

Independent Company

The company emerged as an independent entity in 2003 following its bankruptcy.

5.4 GW Capacity

Planned Power Generation

Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.

2006 Acquisition

Texas Genco

Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.

2009 Purchase

Reliant Energy

Acquisition of Reliant Energy in 2009 strengthened its market presence.

Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.

Culture + Values

Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
Delivering reliable, innovative energy solutions and strong community engagement
Upholding ethical standards, transparency in reporting, and accountability
Investing in R&D, digital transformation, strategic partnerships to drive progress

Environment + Sustainability

50% Reduction

GHG Emissions Cut

The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.

44% Drop

Emissions Reduced

Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.

$900M Bond

Sustainability-linked Financing

Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.

Net-Zero by 2050

Carbon Emissions Target

Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.

SBTi‑approved, 1.5 °C‑aligned emissions targets
Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings

Inclusion & Diversity

30% Women

Board Diversity

Ensures at least 30% of board members are women.

3-Year Cycle

Pay Equity Study

Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.

100% Completion

Bias Training

All employees, including executives, have completed unconscious bias training.

Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
Cross-functional 21-member team led by CEO delivering actionable DEI recommendations

Articles

Investor Relations Contacts

Careers

NRG Energy Services Turbine Expertise News

Home Solutions with NRG