General Manager | Seven Sebring Raceway Hotel

Description

The General Manager must be available for a flexible schedule that includes weekends, holidays, and varied shifts, while focusing on achieving hotel financial goals and maintaining payroll and purchasing controls. They develop accurate, aggressive short‑ and long‑range financial objectives aligned with property targets and ensure compliance with Shaner and franchise operating standards. The role requires comprehensive knowledge of hotel features, room types, rates, availability, and expected arrivals and departures, as well as handling guest complaints to ensure satisfaction. Additionally, the GM assists staff in their functions, leads employee performance, establishes cleaning and safety standards, and works to secure high scores on customer service and inspection evaluations.

The General Manager is responsible for overseeing all hotel operations and procedures in accordance with corporate policies and franchise standards, ensuring that core values of guest satisfaction, associate satisfaction, accountability, and profitability are met or exceeded. This position leads the sales team to develop and execute sales and marketing strategies, recruits and inspires the entire hotel team, and serves as a hands‑on operator and visible community leader. The GM also acts as the primary liaison for guests and employees, maintaining a high level of service and operational excellence.

• Manage all hotel operations in line with corporate policies and franchise standards.
• Achieve and exceed financial goals, budgets, and profit targets.
• Lead sales and marketing initiatives to Date property revenue.
• Recruit, motivate, and develop staff to ensure superior guest satisfaction.
• Maintain compliance with Shaner and franchise operating standards and inspections.
• Oversee payroll, purchasing controls, and cost‑management processes.
• Ensure high standards of cleanliness, safety, and employee performance.
• Communicate effectively with guests, employees, and community stakeholders.

Requirements

Candidates must have a minimum of five years of progressive leadership experience in the hospitality industry and possess strong communication skills with guests, management, and coworkers. A high school diploma or equivalent is required; a college degree in hospitality management or business and a CHA designation are preferred, and bilingual English/Spanish abilities are a plus. Knowledge of budget preparation, cost controls, all hotel departments, property management systems, and local attractions is essential, along with the ability to read and interpret safety and operational documents, write reports, speak to groups, and apply sound judgment.

• Have at least five years of progressive hospitality leadership experience and relevant education (hospitality or business degree preferred).

Benefits

The Seven at Sebring Hotel in Sebring, FL, located next to the legendary hairpin turn at Sebring International Raceway, offers spacious guest rooms and suites, extensive meeting space, on‑site dining, and stunning raceway views. Whether guests are attending a race or planning a business or social event, the property provides superior service and a premier hospitality experience.

Training + Development

Interview process

Visa Sponsorship

Security clearance