Service Technician

Description

• Develop positive relationships by maintaining continuing contact with accounts to promote the Company’s products
• Deliver customer technical training as required
• Perform analyses and evaluation of treatment programs to determine product effectiveness and make adjustments as necessary
• Order inventory and supplies required to perform services
• Complete all administrative requirements including basic skills/safety training courses
• Provide services to customers in accordance with the Division’s Minimum Service Standards
• Handle and install various chemical dispensing and application equipment
• Comply with company safety standards including safe vehicle operation
• Handle and apply treatment products in an environmentally safe manner
• Provide service reports on status of existing programs at each account
• Ensure regular communication with service team members and sales personnel
• Installs and repairs all chemical feed, dispensing, application and control equipment
• Perform chemical cleanings and power washings of customer equipment
• Make recommendations for improving existing treatment programs
• Routinely troubleshoot for problem/solution identification
• Identify potential business opportunities and transfers to sales
• Properly care for and maintain all Company-owned equipment including tools, instruments, safety equipment and vehicles

Requirements

• Visual acuity necessary to utilize computers and electronic devices
• Associate’s degree in science preferred
• Ability to climb stairs and ladders
• Technical Knowledge
• Critical thinking
• Advanced mechanical, plumbing, and electrical skills
• Sit or stand for extended periods of time
• Advanced level knowledge of food and water treatment fundamentals, practices, and terminology
• Effective communication (Verbal, Listening & Written)
• Competent use of tools & safety equipment
• Computer skills including e-mail, Word, and Excel
• Advanced understanding of water treatment, cooling towers, and heating systems
• High school or technical school diploma required
• Action Oriented
• Basic pipe fitting and electrical ability required
• Valid driver’s license (clean driving record)
• Analytical & Problem Solving
• Capability to move up to 60 lbs. by hand and 300lbs with use of hand truck
• Experience in maintenance and repairs – CIP, plumbing and electrical experience
• 3 - 5 years of maintenance, sanitation, water treatment and/ or food plant industry related experience required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance