Senior Scrum Master/Agile Coach (Pulte Mortgage)

Description

• Drive cross-functional alignment and shared understanding through activities such as story mapping, value-stream mapping, product inception, persona definition, and roadmap development.
• Coach individuals and teams on Agile theory, values, principles, product management practices, and continuous improvement.
• Facilitate Agile ceremonies and product delivery activities including daily stand-ups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
• Assist with cross-team dependency management, delivery coordination, integrated testing, and release planning/execution.
• Provide ongoing mentorship and professional development for Scrum Masters, Product Owners, Agile teams, and leaders, reinforcing Agile values, product thinking, and effective delivery practices.
• Ensure teams receive ongoing Agile training and development to deepen skills, strengthen Agile maturity, and cultivate a culture of learning, improvement, and innovation.
• Ensure teams clearly understand business goals, product vision, user stories, acceptance criteria, and Definition of Done; facilitate creation of team working agreements and effective backlog practices.
• Lead, hire, develop, coach, and retain a high-performing team of Scrum Masters and Agile practitioners, building strong internal Agile capabilities.
• Use insights from data, retrospectives, and experimentation to inspire innovation and guide changes that enhance software engineering capabilities, delivery speed, and product outcomes.
• Protect teams from interruptions, remove impediments, manage risks, and create an environment where teams can perform at their highest level.
• Build strong partnerships with business and technology leaders to ensure alignment, influence enterprise decision-making, and promote a product-centric operating model.
• Serve as a transformational leader driving enterprise-wide Agile adoption, culture change, and delivery excellence.
• Define, track, and analyze Agile metrics (e.g., velocity, predictability, flow, value delivery) through meaningful dashboards, KPIs, and OKRs to inform decisions and drive improvement.
• Act as a change agent who fosters collaboration, empowerment, innovation, and continuous improvement across teams and programs.
• Conduct ongoing assessments to evaluate team maturity and performance, coaching teams to improve predictability, quality, delivery flow, and customer value.
• Establish standards and provide leadership to ensure sprint backlogs are well-managed, commitments realistic, stories swarmed, sprint goals met, and quality/performance expectations achieved.
• Collaborate broadly to educate teams and leaders on Agile principles, best practices, frameworks, and tools that enable efficient workflows and effective product delivery.
• Identify and eliminate team and organizational anti-patterns, reinforcing healthy behaviors, sustainable pace, and high-quality engineering and delivery.
• Guide teams in self-organization, cross-functional collaboration, effective team dynamics, and interpersonal communication.
• Partner with Product Managers/Product Owners to ensure backlogs are well-groomed, prioritized, sufficiently deep (2–3 sprints), and transparent.
• Define and communicate a clear Agile transformation vision aligned with organizational strategy and business outcomes.

Requirements

Benefits

• This is a hybrid position, combining both in-office and remote work, allowing for flexibility while maintaining collaboration and productivity.
• This position is also eligible for an annual bonus based on the successful completion of defined performance objectives.
• In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service). Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.
• Pay Range - $160,000 to $190,000 per year dependent upon experience.

Training + Development

Interview process

Visa Sponsorship

Security clearance