Site Technology Specialist
Smt Gb
Deliver on-site tech support, training and optimisation of digital solutions.
18 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Duxford, England, United Kingdom
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Turnkey
Sector Specialisms
Construction
Aggregates
Processing
Recycling
Crushing
Screening
Washing
Role
What you would be doing
training delivery
site installation
troubleshooting
technical support
reporting
stakeholder management
- Delivering engaging, hands-on training — both virtually and on-site — to ensure customers and colleagues can fully utilise SMT technologies.
- Collaborating with Product Development, Sales, and Service teams to identify training needs and deliver targeted technical support.
- Carrying out site visits to install, configure, and troubleshoot machine control and digital solutions.
- Providing technical insight to Sales Support and Product Development, assisting with product trials, upgrades, and feedback on new technologies.
- Providing clear, detailed reports on site assessments, technical findings, and opportunities for optimisation.
- Maintaining strong relationships with customers and internal stakeholders through regular updates and proactive communication.
- Acting as a technical expert for site-based technology, supporting both SMT colleagues and customers.
- Upholding SMT GB’s high standards of safety, quality, and environmental responsibility at all times.
- Supporting the development of structured training materials and documentation for SMT digital solutions.
What you bring
machine control
drones
gnss
engineering qualification
gvc certification
microsoft office
- Experience with installation, fault-finding, and troubleshooting of machine control systems and related equipment.
- A systematic, organised approach to problem-solving and workload management.
- Proficiency in Microsoft Office and willingness to embrace new digital systems and tools.
- Experience operating drones or manipulating digital site models.
- Knowledge of land survey tools, GNSS systems, or other digital measurement equipment.
- Commercial awareness and understanding of aftermarket services and customer needs.
- Formal engineering qualification or GVC multirotor certification.
- Experience delivering technical or customer-focused training.
- Strong knowledge of site-based technology platforms and machine control solutions.
- Ability to collaborate effectively across departments and build long-term customer relationships.
- Full UK driving licence and willingness to travel within the UK and Europe.
- Excellent communication and presentation skills, with confidence in delivering technical training.
- Knowledge of construction industry workflows and site operations.
- That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits.
- Retirement Support – Enjoy bonuses and phasedown days when its time to retire.
- Cycle to Work – Save on a new bike and accessories.
- Family Leave – Enhanced maternity, paternity and adoption leave.
- Pension – We match your contributions up to 5%.
- IVF Support – Paid time off for treatment and appointments.
- 24/7 GP Service – Private GP access anytime.
- Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
- Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
- Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
- Discounts Platform – Save on groceries, holidays, shopping and more.
- Free Physio Access – Speak to a physio by phone or video.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- A leading provider of construction and mining equipment in the UK.
- With decades of experience supporting sectors including construction and mining.
- Offers state-of-the-art machinery, from excavators to loaders, tailored to diverse project needs.
- Works on large-scale projects in both public and private sectors, particularly in mining and heavy civil works.
- Ensures customers have access to the latest technologies and reliable service.
- Thrives on deep market knowledge and a customer-centric approach to project solutions.
- Customer First
- Collaboration
- Integrity
- Excellence
- Innovation
- Safety
Net Zero 2050
Sustainability Goal
Aiming to achieve net zero emissions across operations by eliminating or offsetting all carbon emissions.
- Commitment to reducing carbon emissions across operations
- Adopting energy-efficient practices and technologies
- Promoting circular economy through product life cycle management
- Utilizing sustainable packaging solutions
- Ensuring environmental compliance in all operations
- Promoting equal opportunities in recruitment and career development
- Ensuring diverse talent pools in hiring processes
- Supporting gender balance across all levels of the company
- Dedicated employee resource groups for inclusion and support
- Regular monitoring and reporting of diversity metrics
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