NRSWA Notification Administrator at Scottish Power in United Kingdom, Glasgow | GBP27,498-27,498 | Kablio

Role

Description

field coordination

contract liaison

report prep

invoice processing

work orders

permit management

Establish good working relationships with field staff and Corporate staff.
Co-ordination of field staff resources
Liaison with contractors to ensure correct controls and monitors are in place
Preparation and dissemination of appropriate weekly and monthly reports
To process the necessary invoice for re-chargeable work.
Raising, control and processing of appropriate paperwork to ensure compliance with current legislation
To raise and process the relevant work instructions for our cable contractor partners on an on-going basis.
To raise the appropriate Plant Maintenance Orders on an on-going daily basis to facilitate any work on the network.
To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices/permits, e.g. within 2 hours of us starting to excavate on a fault.
To raise and process any requests for purchase orders relating to faults on the network.
Raising, control and processing of appropriate operational paperwork
Collection of technical and non-technical information from field staff to ensure the accurate and timely passage of information to various internal staff and other business units.
Responsible for dealing with faults and emergency overflow calls from the DCC to aid appropriate metrics.
To raise and process within appropriate timescales the relevant planned notices and permits to allow planned works to commence
Influence field staff on all our processes.

Requirements

sap

it

hse

excavation

energy

customer service

Excellent time management skills.
Experience in a customer service role or relevant experience
Flexible approach, responding quickly and flexibly, where required, initiating change and supporting others.
Knowledge of SAP would be desirable
Working knowledge of health, safety and environmental legislation.
Developed negotiation and communication skills.
Excellent telephony skills
IT literate
Ability to recognise unacceptable customer and business outcomes and therefore escalate responses to secure an appropriate resolution.
Knowledge of excavation and lay contract terms.
Developed customer service skills
Knowledge of relevant IT support systems and processes.
Good interpersonal skills
Knowledge of Energy Networks policies, procedures and working practices.
Excellent communication skills

Benefits

Electric Vehicle Schemes – to help you transition to green/clean driving
Access to Savesmart financial wellbeing support
Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
Technology Vouchers – save more and spread the cost of your technology purchases
Cycle to Work scheme and Public Transport Season Ticket Loans
Life Assurance (4x salary)
Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Share Schemes
36 days annual leave
Holiday Purchase – perfect your work/life balance with extra annual leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

company will support necessary immigration requirements for applicants not a citizen of the country.

Security clearance

Information not given or found

Company

Overview

£9.5 billion

Annual Revenue 2023

Generated through operations in energy networks, renewables, and retail and wholesale energy services.

£8.4 billion

Annual Revenue 2022

Reflects the company's performance across various energy-related business units.

13.1%

Year-On-Year Growth

Increase in annual revenue from 2022 to 2023.

Operates in electricity generation, transmission, and distribution and specialises in renewable energy, particularly onshore and offshore wind farms, and manages the transmission and distribution networks in South and Central Scotland, as well as parts of North Wales and North West England.
Provides electricity and gas to residential, commercial, and industrial customers across the UK, offering services such as smart metering, energy efficiency advice, and home services like boiler care and maintenance.
Has three main divisions: Energy Networks, Renewables, and Energy Retail and Wholesale.

Culture + Values

*SUSTAINABLE ENERGY:* Emphasises pioneering renewable energy, creating economic, social, and environmental value, with a commitment to safety, environmental respect, and ethical, rational, responsible actions.
*INTEGRATING FORCE:* Acts as a dynamic and responsible force for change, fostering collaboration, sharing knowledge, encouraging diversity, and growing talent to achieve common goals.
*DRIVING FORCE:* Focuses on bringing about efficient change by challenging processes, innovating for continuous improvement, and anticipating customer needs.

Environment + Sustainability

2040 Target

Net Zero Commitment

Committed to achieving net zero emissions by 2040.

100% Renewable

Clean Energy Production

All electricity generated from UK windfarms, ensuring a sustainable energy supply.

1,157 Turbines

Wind Energy Network

Operates a network of 1,157 turbines across onshore windfarms, contributing to significant renewable energy generation.

38 Windfarms

Energy Infrastructure

Maintains 38 onshore windfarm sites, supporting the transition to clean energy.

ScottishPower is a leader in renewable energy.
Enough electricity to power over 1.2 million homes, nearly half the homes in Scotland.
Capacity to generate 1,948 MW of electricity.

Inclusion & Diversity

35% Women Target

% of senior management roles

Target for women in senior management roles by 2030.

32% Female Representation

% in senior management

Increase in female representation in senior management from 26% in 2021 to 32% in 2022.

Collaborates with several recognised organisations to enhance its commitment to diversity and inclusion, such as the Business Disability Forum, The Armed Forces Covenant, Carers UK, ENABLE Scotland, and POWERful Women. It holds the highest level of accreditation of the Armed Forces Covenant (Gold Status) and received the Inclusive Workplace Award from the Scottish Union of Supported Employment for two consecutive years.

Articles

Greenhouse gas emission reduction plan

Employee networks

Role

Description

field coordination

contract liaison

report prep

invoice processing

work orders

permit management

Establish good working relationships with field staff and Corporate staff.
Co-ordination of field staff resources
Liaison with contractors to ensure correct controls and monitors are in place
Preparation and dissemination of appropriate weekly and monthly reports
To process the necessary invoice for re-chargeable work.
Raising, control and processing of appropriate paperwork to ensure compliance with current legislation
To raise and process the relevant work instructions for our cable contractor partners on an on-going basis.
To raise the appropriate Plant Maintenance Orders on an on-going daily basis to facilitate any work on the network.
To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices/permits, e.g. within 2 hours of us starting to excavate on a fault.
To raise and process any requests for purchase orders relating to faults on the network.
Raising, control and processing of appropriate operational paperwork
Collection of technical and non-technical information from field staff to ensure the accurate and timely passage of information to various internal staff and other business units.
Responsible for dealing with faults and emergency overflow calls from the DCC to aid appropriate metrics.
To raise and process within appropriate timescales the relevant planned notices and permits to allow planned works to commence
Influence field staff on all our processes.

Requirements

sap

it

hse

excavation

energy

customer service

Excellent time management skills.
Experience in a customer service role or relevant experience
Flexible approach, responding quickly and flexibly, where required, initiating change and supporting others.
Knowledge of SAP would be desirable
Working knowledge of health, safety and environmental legislation.
Developed negotiation and communication skills.
Excellent telephony skills
IT literate
Ability to recognise unacceptable customer and business outcomes and therefore escalate responses to secure an appropriate resolution.
Knowledge of excavation and lay contract terms.
Developed customer service skills
Knowledge of relevant IT support systems and processes.
Good interpersonal skills
Knowledge of Energy Networks policies, procedures and working practices.
Excellent communication skills

Benefits

Electric Vehicle Schemes – to help you transition to green/clean driving
Access to Savesmart financial wellbeing support
Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
Technology Vouchers – save more and spread the cost of your technology purchases
Cycle to Work scheme and Public Transport Season Ticket Loans
Life Assurance (4x salary)
Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Share Schemes
36 days annual leave
Holiday Purchase – perfect your work/life balance with extra annual leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

company will support necessary immigration requirements for applicants not a citizen of the country.

Security clearance

Information not given or found

Company

Overview

£9.5 billion

Annual Revenue 2023

Generated through operations in energy networks, renewables, and retail and wholesale energy services.

£8.4 billion

Annual Revenue 2022

Reflects the company's performance across various energy-related business units.

13.1%

Year-On-Year Growth

Increase in annual revenue from 2022 to 2023.

Operates in electricity generation, transmission, and distribution and specialises in renewable energy, particularly onshore and offshore wind farms, and manages the transmission and distribution networks in South and Central Scotland, as well as parts of North Wales and North West England.
Provides electricity and gas to residential, commercial, and industrial customers across the UK, offering services such as smart metering, energy efficiency advice, and home services like boiler care and maintenance.
Has three main divisions: Energy Networks, Renewables, and Energy Retail and Wholesale.

Culture + Values

*SUSTAINABLE ENERGY:* Emphasises pioneering renewable energy, creating economic, social, and environmental value, with a commitment to safety, environmental respect, and ethical, rational, responsible actions.
*INTEGRATING FORCE:* Acts as a dynamic and responsible force for change, fostering collaboration, sharing knowledge, encouraging diversity, and growing talent to achieve common goals.
*DRIVING FORCE:* Focuses on bringing about efficient change by challenging processes, innovating for continuous improvement, and anticipating customer needs.

Environment + Sustainability

2040 Target

Net Zero Commitment

Committed to achieving net zero emissions by 2040.

100% Renewable

Clean Energy Production

All electricity generated from UK windfarms, ensuring a sustainable energy supply.

1,157 Turbines

Wind Energy Network

Operates a network of 1,157 turbines across onshore windfarms, contributing to significant renewable energy generation.

38 Windfarms

Energy Infrastructure

Maintains 38 onshore windfarm sites, supporting the transition to clean energy.

ScottishPower is a leader in renewable energy.
Enough electricity to power over 1.2 million homes, nearly half the homes in Scotland.
Capacity to generate 1,948 MW of electricity.

Inclusion & Diversity

35% Women Target

% of senior management roles

Target for women in senior management roles by 2030.

32% Female Representation

% in senior management

Increase in female representation in senior management from 26% in 2021 to 32% in 2022.

Collaborates with several recognised organisations to enhance its commitment to diversity and inclusion, such as the Business Disability Forum, The Armed Forces Covenant, Carers UK, ENABLE Scotland, and POWERful Women. It holds the highest level of accreditation of the Armed Forces Covenant (Gold Status) and received the Inclusive Workplace Award from the Scottish Union of Supported Employment for two consecutive years.

Articles

Greenhouse gas emission reduction plan

Employee networks