Technical Facility Manager

Description

• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager
• Effective management of the team.  Overall client satisfaction by achieving SLA targets.
• Effective team coordination of direct and vendor staff for efficient service delivery
• Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
• Oversee the Front Office function. Ensure visitors are promptly attended by the Front Office Executives (FOE). Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
• Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division
• Provide administrative support to the Facilities Management team at assigned Facilities.
• Operational Risk Management. Update and implement Emergency Response plan; drills etc as required. After office hours Facilities assistance response
• Oversee the Helpdesk work process. Provide management advice to Helpdesk operators for escalated issues
• Oversight to technical teams and AMC vendors for timely activity and closures
• To ensure timely and accurate completion FM reports pertaining to assigned Facilities.
• Oversee the Housekeeping Services. Overall service delivery assessment of HK vendor. Coordination meetings with vendor for resolution of service issue
• Oversee Cafeteria Services. Ensure that the caterers are maintaining highest standards of hygiene in the services area

Requirements

• Be accessible for escalation of all FM related issues.
• A Technically qualified resource to lead a site for FM delivery and smooth running of operations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance