NY/NJ Wastewater Market Sector Lead

The Wastewater Market Sector is comprised of a multi-layer organization to drive business and client development while at the same time defining and implementing strategic Wastewater initiatives for growth, coordinating best practices and quality professional services, and projecting the HDR brand in the marketplace.  Specific attention is required to capture the potential of the wide spectrum of employees throughout the Region while at the same time developing and reinforcing the image of HDR with our clients and across the various Wastewater markets.

Staff Development Responsibilities – The Area Wastewater Market Sector Leader will seek opportunities to enhance our practices so that we will best perform within the marketplace to win new work and provide opportunities for staff growth and development.  Through project delivery leadership, strategically assign staff to develop and deepen skills, while mentoring and growing Wastewater staff capabilities and talent. Lead and/or assist with the identification and recruitment of prospective future market sector employees.

Business Development Responsibilities – The Area Wastewater Market Sector Lead will provide substantial support in assessing the Area’s marketplace, and tailoring optimal technical business development tactics and strategies needed to capture new HDR clients, win and secure contracts and expand HDR’s market share. Business development efforts will extend cross-sector with other Transportation, Resources, Water, and Federal Business Group market sectors.  This position will implement Market Sector strategies and tactics that add new clients, expand market share, and that will successfully interface with Regional/Area client development programs, our Strategic Pursuits program and Regional/Area marketing managers/pursuit leaders. This includes forward looking strategies and cross-sector collaborations to capitalize on marketplace challenges and opportunities, such as One Water, wastewater treatment, wastewater conveyance, climate resiliency, environmental justice, emerging contaminants, sustainability, and carbon management.

Support to Key Program/Project Delivery – The Area Wastewater Market Sector Lead will assist Area Business Group leadership in key project delivery within the market sector.  Key responsibilities consist of helping to drive client management and supporting the QA/QC program to provide for successful project delivery. Facilitate cooperation and eliminate hurdles and barriers to success.  Work with water business group leadership to implement process improvements and leverage work sharing to meet or exceed planned goals.

Primary responsibilities include advancing business development strategies, developing and pursuing new clients and projects, client management, project management for key projects, technical input on projects, and staff development. The selected candidate will have developed good writing, presenting, and speaking skills, as they will work directly with clients and staff. Responsibilities also include collaborating with other technical and marketing staff in the pursuit of new projects, taking a leadership role in selected key pursuits, and serving as client manager for key clients, providing leadership in addressing client issues and coordination of multiple projects.

• Identify key investments (recruitment and technology) that will maintain or drive HDR into industry leadership position.
• Coordinate staffing/recruiting plans for key hires and to assist local leadership as necessary with local hires.  Identify resource gaps and support talent management and recruiting.
• Incorporate our corporate and Water Business Group vision within the market sector to become the industry leader. Translate national market drivers to Area specific strategies and tactics to capitalize on new business opportunities. Collaborate with local Departments on effective premarketing and relationship development with targeted clients to position HDR for long term opportunities.
• Maintain (or the ability to obtain through reciprocity) professional engineering registration in New York and/or New Jersey
• Serve as the Client Manager for selected key clients within the Area and be active and visible in the industry through client relationship development, participation in professional organizations, conference presentations, and conduct of client development workshops.
• Develop relationships with senior leadership in key client organizations.
• Be aware of staff workload and facilitate work sharing within the market sector; promote effective use of company resources and assist in applying key staff/expertise to projects.
• Develop relationships with industry counterparts in other consulting and construction organizations.
• Work with the East Region Wastewater Market Sector leader, Area and Regional business class directors, and practice groups to drive technical excellence and coordinate technical staff to support the program and deliver quality that supports our Drive to Zero initiative.
• Actively participate in industry associations in leadership roles and serve as a company rolemodel in business and community organizations.
• Work with client managers to promote the marketing and delivery of all HDR services to Wastewater clients within the Area.
• Support selected pursuits through client relationship development and/or through development of strategy, tactics, valueadded technical differentiation, and participation in pursuit activities.
• Take on Project Management and Principal in Charge assignments that leverage this leadership role by driving client satisfaction, staff development, technical excellence, and mentoring opportunities.
• Work with Area Water Business Group Manager and Area Business Development Manager in the development and delivery of Area market sector initiatives.
• Facilitate development and dissemination of “lessons learned.”
• Participate as a member of the NY/NJ Area Water Business Group Leadership Team.
• Work with the Business Development Manager to deploy pursuit strategies, business development tactics and support client relationship development and pursuit processes based on proven capture techniques.
• Assist with contract review on key projects to help ensure risk management, proper staffing, quality reviews and resolution of claims.
• Monitor marketing capabilities and provide Wastewater Market Sector support to help the Area achieve goals.
• Actively engage in the PARR process and promote Quality Assurance/Quality Control; work with business class and regional leadership to assist the local programs with key technical expertise to support marketing and project activities.
• Lead the Area in identifying needs and opportunities for new and improved technical services and products to maximize the breadth, depth, and effectiveness of the practice.
• Provide Wastewater Market Sector input and support for Area worksharing efforts within the East region and the broader Water Business Group.

• Ability to work cooperatively with Area Water Business Group Leadership, Regional Market Sector Directors, Area Business Class Directors, Regional Business Group Director, Area Marketing Managers and Area Manager.
• Strong experience and client relationships in the NY/NJ Wastewater Market
• Strong technical background and experience in wastewater treatment systems.
• Experienced in development and management of strategic positioning and technical differentiation for planning and/or engineering services.
• Experienced with industry associations and maintains an active and visible profile in the market sector.
• Experienced in overall staff development to include recruiting, career path development, and professional growth.
• 10+ years experience with wastewater planning, design, and construction.
• Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits.
• BS in Engineering from accredited university required.