Operations Supervisor

Description

• Ensures that the necessary equipment is available and in working order to complete assignments.
• Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas.
• Provide support to installation contractors.
• Manage shipping and receiving of inventory.
• Keeps team members informed about rules, regulations, policies, and objectives.
• Maintain security and integrity of the entire warehouse and all inventory.
• Maintains detailed and accurate work records.
• Oversees the daily workflow of the department.
• Orders new equipment as requested by management.
• Manage the resolution of all customer complaints escalated from customer service.
• Verifies that outgoing deliveries meet company quality standards, and that order slips match and have the appropriate signatures.
• Oversee scheduling and installation assignments.
• Provides constructive and timely performance evaluations.
• Resolves conflicts that arise among team members and/or other employees.
• Recruit and hire independent contractors.
• Inspects quality and quantity of supplies and equipment delivered to the team.
• Leads team in conducting daily safety checks on equipment, including forklift trucks, conveyor equipment, and specific portions of tractor-trailer and over-the-road trucks.
• Maintain and manage safety standards throughout the warehouse.
• Handles discipline and termination of employees in accordance with company policy.
• Educate contractors on the “Impact Floors Process” with respect to quality and customer satisfaction.

Requirements

• Thorough understanding of warehouse procedures and regulations.
• Strong verbal and written communication skills.
• Minimum 3 years warehouse experience
• Must be able to navigate warehouse and reach items both high and low
• Minimum 2 years in a supervisory role
• Basic understanding of records, inventories, and other routine documentation used in the warehouse.
• Flooring industry experience a plus
• Ability to solve conflicts among coworkers.
• RFMS systems experience a plus
• Bilingual preferred.
• High School Diploma or GED Equivalent
• Requires up to 8 hours of standing/walking (with breaks)
• Ability to motivate a team to accomplish objectives.
• Excellent management and interpersonal skills.
• Ability to remain organized.
• Must be able to lift up to 40 pounds at times

Benefits

• 401(K) / Roth plan with employer match
• Company paid life insurance
• Generous Paid Time Off Program
• Generous PTO plus paid Holidays
• Competitive Health Insurance Plans
• Vision and Dental Plan

Training + Development

Interview process

Visa Sponsorship

Security clearance