Parking Valet Attendant

Description

• Park and retrieving guest vehicles in a safe and timely manner.
• Assist with overnight parking logs and coordinate with the parking manager as needed.
• Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with.
• Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles.
• Drive carefully and obey all traffic, hotel, and safety regulations.
• Communicate clearly on the radio to avoid delays and ensure smooth guest flow.
• Open vehicle doors and assist guests with luggage when needed.
• Ensure keys are stored securely and organized at all times.
• Maintain confidentiality regarding guest information.
• Issue valet tickets accurately to guests and keep the matching ticket secured.
• Record vehicle details (make, model, color, plate) and parking location.
• Provide clear directions, answer guest questions, and offer basic hotel information.
• Support special events, peak check-in times, and group arrivals.
• Safely and efficiently park and retrieve guest vehicles.
• Maintain a polished and professional appearance at all times.
• Follow all safety protocols, including speed limits, hazard lights, and proper parking techniques.
• Adhere to company policies and hotel standards for customer service and safety.
• Greet all guests promptly with a friendly and professional attitude.
• Help the business by inspecting each vehicle before taking possession and following company guidelines.
• Protect guest property inside vehicles and ensure nothing is moved unnecessarily.
• Keep the valet stand clean, stocked, and organized.
• Report any suspicious activity, unsafe conditions, or vehicle concerns to management.
• Maintain safe walking paths and traffic flow around the entrance and drive.
• Ensure vehicles are parked in designated areas, following the lot layout to maximize space.
• Always cheerfully greet guests and sincerely thank them upon exit.
• Inspect vehicles for existing damage and note any issues before parking.
• Coordinate with bell staff, front desk, and security regarding guest arrivals or VIP guests.
• Manage traffic on the front drive to prevent congestion.
• Handle guest complaints professionally and escalate when needed.
• Follow procedures for lost tickets, damaged vehicles, or special requests.
• And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.

Requirements

• Reliability & Punctuality Consistent attendance and the ability to work weekends, holidays, and evenings.
• Do you have a valid driver's license (at least 2 years)?
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Clean Driving Record No major violations, DUIs, or recent at-fault accidents.
• Time Management Ability to handle multiple tasks quickly and efficiently during busy check-in/check-out periods.
• You have a valid driver's license and have been driving for at least 2 years.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Can you drive a manual (standard, stick-shift) transmission?
• Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs.
• Teamwork Ability to work well with supervisors, fellow attendants, doormen, and front desk staff.
• Customer Service Skills Excellent communication, professional demeanor, and ability to provide a welcoming guest experience.
• Physical Ability Able to run short distances, stand for long periods, lift up to 30-50 lbs., and work outdoors in various weather conditions.
• Knowledge of Luxury Brand Service Standards Familiarity with Upscale/AAA/Forbes service expectations is beneficial.
• You are at least 18 years old.
• Valid Driver’s License Must hold an active, clean driver’s license with the ability to operate both automatic and manual transmission vehicles.
• Basic Technology Skills Ability to use valet systems, handheld devices, ticketing apps, and communication radios.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• Customer service 1 year+
• Safety Awareness Strong understanding of vehicle safety, traffic flow, and guest safety procedures.
• Previous Valet or Hospitality Experience Experience in hotels, parking services, or customer-facing roles is a plus.
• Professional Appearance Must follow uniform and grooming standards.

Benefits

• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• Valet parking 1 year+
• Wellness is provided according to city or state mandates
• ** Free parking while working at your assigned Propark location(s).
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• Free Parking!**
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.

Training + Development

Interview process

Visa Sponsorship

Security clearance