Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Technical Support Specialist - Real Time Systems
Baker Hughes
Provide Tier 3 support, monitor real-time data, resolve incidents, and field operations.
9d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dhahran, Eastern, Saudi Arabia
Office Full-Time
Company Size
68,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Construction services
Technical Services
Design
Sector Specialisms
Energy
Industrial
Subsea
Pipeline
Turbomachinery
Process
Infrastructure
Maintenance
Role
What you would be doing
dashboard management
network troubleshooting
incident resolution
application deployment
system integration
customer engagement
- Implement and maintain real-time dashboards and collaboration tools to support remote operations.
- Generating technical reports and documentations for the system design, procedures, and incidents.
- Connect and troubleshoot network issues at the field site.
- Identifying, resolving technical incidents and problems proactively to ensure a prompt solution.
- Contribute to enterprise digital transformation efforts, including environment migration initiatives and adherence to security and compliance standards.
- Assisting in incident investigations and troubleshooting and diagnosing Realtime system issues.
- Working closely with our customers to understand how they work, their challenges, and translate their requirements.
- Partner with Enterprise Architects, clients, and vendors to develop and deploy new solutions and technologies.
- Delivering comprehensive Tier 3 technical support for infrastructure, applications, networks, databases, and real-time data systems.
- Deploy, configure, and maintain applications across diverse environments, including physical servers, virtual machines, and containerized platforms.
- Support works conducted in clients and vendors sites.
- Administer system integrations involving APIs, middleware, and monitoring solutions.
- Lead the resolution of complex production issues through troubleshooting, root cause analysis, incident management, and continuous process improvement.
- Oversee small-scale projects or technical workstreams such as tenders/POCs, including planning, risk management, and quality assurance.
- Facilitate and conduct system training sessions and documentations.
- Providing real-time-monitoring of drilling activities in order to complete operations in a safe and efficient manner.
- Generate technical reports and documentations for the system design, procedures, and incidents
- Deploy, configure, and maintain applications across diverse environments
- Developing your technical knowledge and expertise to provide effective problem solving.
- Collaborating closely with cross-functional teams—including Operations, Engineering, Product, Sales, and Development—to ensure consistent and reliable service delivery.
What you bring
ccnp
witsml
openshift
networking
scripting
bachelor's
- Has 0 to 2 years’ experience in IT systems, infrastructure, and application support.
- Knowledge of networking, APIs (SOAP/REST), and cloud platforms.
- Be a good team player and display good communication skills.
- Clear understanding and knowledge of WITSML protocols.
- CCNP Certification
- Regular field visits to remote areas for system troubleshooting.
- Capable in writing scripts that aid for automation.
- Have excellent communication skills and ability to engage with both technical and non-technical stakeholders
- Have a Bachelor’s degree in Engineering, Computer Science, or a related field. A Diploma may also be considered based on relevant experience. (Energy knowledge is a plus).
- Background in real-time data transmission and monitoring systems.
- Knowledge in OpenShift and containerization.
- Have knowledge of databases (relational and non-relational).
- Have excellent written and verbal English communication skills
- Additional elected or voluntary benefits.
- 24/7 support
- Safety net of life insurance and disability programs.
- Comprehensive private medical care options.
- Contemporary work-life balance policies and wellbeing activities.
- Tailored financial programs.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
1907-founded
Year Established
The company has over a century of experience in the energy and industrial sectors.
120+ Countries
Global Presence
Operates across a wide range of industries and regions worldwide.
- Specializing in oil and gas exploration, drilling, and production, the company has a history of pioneering new technologies.
- Notable for innovations like the world's first automated drilling system, the company has been at the forefront of optimizing energy operations.
- The company is integral to major global projects, from large-scale energy exploration to developing critical infrastructure.
- Has built a reputation for solving complex challenges, with a focus on safety, efficiency, and sustainability.
- In recent years, the company has expanded its portfolio to include digital solutions, automation, and advanced analytics.
- Has contributed significantly to global energy transitions, developing cutting-edge solutions for energy efficiency and sustainability.
- Act with integrity, responsibility and compliance every day
- People First, Energy Forward
- Eight Behaviors – aligning core values to HOW we work
- Empower employees to drive sustainable practices
- Promote leadership & professional development through initiatives like career weeks and individual development plans
29.3% Reduction
Emissions Reduction
Absolute reduction in scope 1 and 2 emissions compared to 2019 baseline.
50% Target
Emissions Target
Interim emissions reduction target of 50% by 2030, building toward net-zero by 2050.
34.2% Share
Renewable Electricity
Increase in renewable/zero-carbon electricity share of total site electricity since 2019.
$0.8B Orders
Low-Carbon Solutions
Revenue from orders in new energy portfolio, including carbon capture, hydrogen, and geothermal technologies.
- Renewable/zero-carbon electricity used at ~12% of global sites (88 locations).
- 13.8% reduction in total waste since 2022.
- 51.5% reduction in hazardous waste since 2022.
- Recycling rate increased from 25.5% (2022) to 32.6% (2024).
- 16.5% reduction in total water withdrawal since 2022.
- 43.1% reduction in chemical spills since 2022.
- 100% of sites assessed for biodiversity risks; 199 near protected areas.
- 560 emissions life-cycle assessments in 2024; total nearly 1,000 LCAs.
150+ Nationalities
Global Workforce Diversity
The company employs individuals from over 150 different nationalities, reflecting a highly global team.
79% Non-US Employees
Geographic Distribution
Nearly 80% of the workforce is located outside the United States, emphasizing global reach.
14.2% Women in STEM
Gender Representation in Key Roles
Women make up 14.2% of employees in science, technology, engineering, and mathematics roles.
38.3% People-of-Color in US
US Diversity Metrics
People of color represent 38.3% of the US workforce, showing progress toward equity.
- Women representation increased 0.4 pp year-over-year to 19.5%
- Inclusion index scored 70.0%; culture index 66.0%
- Total attrition reduced from 12.0% to 10.2%; voluntary attrition from 8.6% to 7.0%
- ~10,000 external hires; 22.9% women
- Average 22 hours of learning per employee
- 1,252 completions of new sustainability modules; 32 live inclusive-leadership sessions
- 68.4% of employees received performance/career-development reviews
- 15.5% of employees in ERGs (+12.2% YoY)
- $410 million spent with diverse suppliers and small businesses
- Global Parental Leave: minimum 18 weeks at full base pay for primary parent, gender-neutral
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio