Leasing Associate

Description

• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
• Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
• Maintain a professional appearance and attitude at all times
• Maintain all resident and property files
• Develop and maintain an on-going resident retention program under direction of Property Manager
• HUD rules and regulations, as well as policies and procedures of low-income housing programs
• Market the property effectively by answering questions, conducting tours, and promoting community amenities
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Complete lease form or agreement and collect rental deposit

Requirements

• Must be able to read documents, computer screens and data
• Onesite experience a plus
• Excellent follow up skills via email and phone
• May be required to climb stairs
• Courteous and efficient handling of resident requests and complaints
• Must be able to use mobile devices and applications for work-related tasks
• Property leasing, sales and/or customer experience
• Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
• Experience with Microsoft Office Suite including Word and Excel
• May be required to sit for extended periods of time while working at a desk
• Have a thorough knowledge of lease terms, specifications and all community policies
• Must be able to hear and understand verbal communications in person and over the phone or computer
• Qualified candidates will have 1+ years tax credit experience

Benefits

• Comprehensive healthcare coverage available for all full-time, regular associates
• Paid time off plus floating holidays and volunteer days
• Employer-paid employee assistance, mental health, and wellness programs
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
• Opportunities for professional development, career growth, and role-based learning plans
• Weekly pay for all associates working onsite at an apartment community
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match

Training + Development

Interview process

Visa Sponsorship

Security clearance