Director of Property Management
Lloyd Companies
Lead strategy, ops, finance for 12k multifamily units across 4 states.
29 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Sioux Falls, SD
Hybrid
Company Size
400 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Real Estate
Design-Build
General Contractor
Facility Management
Sector Specialisms
Commercial Construction
Property Management
Commercial Real Estate
Residential Property Management
Architecture
Development
Role
What you would be doing
data analysis
contract negotiation
compliance management
business development
performance benchmarking
strategic planning
- Maintain deep awareness of industry trends and emerging technologies, fostering a curious and forward-thinking mindset. Champion innovation by identifying, implementing, and successfully rolling out new systems and initiatives that enhance operational efficiency and add competitive advantages.
- Applies analytical rigor and a methodical approach to data analysis, presentation, and decision support.
- Promote a culture of safety, accountability, and continuous improvement across all levels of the division.
- Support the achievement of departmental and company-wide goals through additional initiatives and responsibilities as needed.
- Negotiate management and vendor contracts in accordance with company standards to ensure alignment with financial and operational objectives.
- Ensure compliance with Federal Fair Housing, ADA, and all local/state housing laws; proactively manage risk to minimize liability.
- Upholds the highest ethical standards for self and team, ensuring integrity and accountability.
- Cultivate a positive, inclusive, and respectful work environment that supports employee engagement, retention, and performance.
- Lead business development efforts by cultivating relationships with prospective property owners to secure new management contracts. Maintain strong, positive partnerships with existing owners, ensuring their expectations are consistently met and exceeded for long-term client satisfaction and retention.
- Proactively analyze portfolio data and resident behavior to identify emerging trends, data patterns, or potential risks. Develop and implement strategic action plans to address challenges and capitalize on opportunities in real time, ensuring continued operational and financial success.
- Utilizes natural influence to provide direction, leadership, mentorship, and oversight to Regional Managers in all aspects of property operations, leasing, maintenance, resident service, and owner satisfaction to uphold company standards and drive optimal performance. Continuously invest in the development of Regional Managers by enhancing their leadership capabilities, decision-making skills, and strategic thinking to support both individual growth and overall portfolio success.
- Establish and monitor performance benchmarks for leasing, maintenance, staffing, expenses, collections, turnovers, and occupancy. Investigate outliers and implement corrective actions as needed.
- Develop and execute an annual strategic plan that aligns with company-wide goals, translating high-level objectives into actionable priorities for the Property Management division. Ensure every team member understands their individual contribution to the division’s success and feels connected to its overall mission.
- Offer strategic insights on new developments by gathering and analyzing feedback from on-site teams and residents. Establish and maintain a continuous feedback loop to drive ongoing improvements, ensuring new projects consistently align with evolving renter needs and market demands.
- Effectively manages multiple projects simultaneously, balancing priorities and deadlines with ease.
- Collaborates successfully with diverse groups and individuals, promoting inclusivity and teamwork.
- Analyze and interpret operational reports, financial statements, and KPIs to assess portfolio health, identify opportunities, and guide decisions.
- Oversight of divisional training programs to ensure all new and existing employees receive thorough onboarding and ongoing refresher training on essential operational responsibilities.
- Ensure optimal staffing levels at both the asset and divisional levels to support operational efficiency, service quality, and strategic growth objectives.
- Handle escalated resident complaints beyond the Regional Manager level, ensuring prompt and fair resolution in alignment with company values.
- Maintain a comprehensive understanding of the portfolio’s asset mix, market positioning, and each property’s unique strengths and challenges.
- Serve as the driving force behind portfolio performance, ensuring leasing velocity, revenue growth, expense control, and ROI consistently meet or exceed asset management goals and ownership expectations.
What you bring
financial acumen
leadership
strategic thinking
sales acumen
technical fluency
team development
- Brings proven management experience with a focus on financial acumen, team development, and operational excellence.
- Technologically strong computer fluency across relevant platforms and software.
- Exemplifies excellent organizational skills with strong attention to detail and reliable follow-through.
- Possesses excellent verbal and written communication skills, effectively conveying ideas to diverse audiences.
- Ability to anticipate potential obstacles and plan around them.
- Ability to think and forecast 3 years out.
- Demonstrates exceptional leadership with the ability to inspire, motivate, and guide teams toward shared goals.
- Displays a competitive sales acumen coupled with a proactive and results-driven mindset.
- Exhibits strong strategic thinking skills, capable of long-term planning and a high level of discernment.
- Strong in interpreting financial statements and skilled in creating and managing budgets to drive fiscal responsibility.
- Maintains regular and dependable attendance, demonstrating commitment and professionalism.
- Can have natural conversations giving both positive and constructive feedback.
- Brings energy and enthusiasm, contributing positively to workplace culture and momentum.
- Skilled in training, developing, and mentoring personnel to maximize individual and team potential.
- Demonstrates adaptability and resilience, maintaining flexibility in dynamic and changing environments.
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Interview process
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Company
Overview
1972
Founded Year
Began operations in Sioux Falls.
$15,000
Initial Investment
Started with a single residential project.
$317M
Construction Backlog
Active projects across the Midwest.
3 Offices
Regional Presence
Operates in Sioux Falls, Rapid City, and Des Moines.
- Maintains a robust construction backlog—recently reported at $317 million—fueling mixed‑use neighborhood projects across the Midwest.
- Built signature developments like The Cascade at Falls Park and The Steel District—each combining apartments, offices, hotels, and retail.
- Recognized as a top regional employer and family‑led business with a track record of high‑visibility mixed‑use and community‑building projects.
- Improving quality of life in communities.
- We listen, collaborate, solve problems, invest in people, continuously improve, and serve our customers.
- Core values: Be human, be accountable, be better.
- We welcome Lloydians, who are extraordinary individuals.
- Cultivating a positive company culture is a primary focus.
- Promoting team well-being to foster long-term excellence.
3–5 injuries
Safety Metrics
Annual slip-and-fall injuries reduced with data-driven initiatives.
~8,000 units
Operational Scale
Company manages thousands of apartment units and millions of square feet of commercial space.
- Increasingly at Lloyd, safety‑related decisions are based on data and analytics insights, leading indicators to inform strategic planning for proactive, preventative and more predictive measures
- Core Values include: Be Human. Be Accountable. Be Better—fostering a foundation for inclusion and allyship
- Monthly learning sessions cover topics like bias, barriers related to gender, race, class, and tools to address them
- Diversity & Inclusion efforts include ongoing surveys, one-on-one check-ins, and team discussions to ensure all voices are heard
- D&I is deeply integrated into core values and spans from leadership to operations
- The company recognizes and celebrates diverse groups including women, veterans, workers with disabilities, LGBTQ+, and individuals from varied backgrounds and life/work styles
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