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Assistant Manager
Apartment Management Consultants
Assist community manager in handling financial, operational, and resident services.
7d ago
$21 - $23
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Onsite
Company Size
3,000 Employees
Service Specialisms
Property Management
Construction Management
Project Management
Consulting
Facility Management
Real Estate Development
Sector Specialisms
Residential
Multi-family Housing
Property Management
Asset Management
Real Estate
Investment Management
Construction
Role
What you would be doing
file management
reporting
data entry
application processing
audit evictions
legal coordination
- Communicate with outside legal counsel during the eviction process
- Oversee resident renter’s insurance procedure
- Maintain contact with all apartment locator services and local businesses to provide informational material
- Develop and maintain on-going resident retention programs
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
- Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
- Maintain a professional appearance and conduct at all times
- Oversee file management and run assigned reports
- Finalize move in/out and renewals files and enter data into property management software
- Collect deposits and process future residents’ applications
- Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
- “Shop” surrounding or competing properties and conduct outreach marketing
- Ensure the model/target apartments are ready for show and maintain a clean workspace
What you bring
communication
customer service
professionalism
organization
detail‑oriented
property management
- Strong communication skills both written and verbal
- Customer service experience
- The ability to remain professional and courteous in a fast-paced working environment
- Organization skills with strong attention to detail
- 6 months experience in the property management industry
- Vacation & Sick Time for Full & Part-Time Employees
- Bonus and Commission Opportunities
- Health and Wellness Programs
- 9 Paid Holidays per year
- Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
- Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
- Employee Rent Discount Program
- Employee Referral Incentives
- Professional Development Training
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- candidates must pass a background and drug screening.
- convictions will not automatically disqualify; they will be considered.
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Company
Overview
150k Units
Managed Properties
The company currently oversees nearly 150,000 apartment units across the United States.
31 States
National Presence
The company operates across 31 states, demonstrating a broad national footprint.
- Launched with a mission to unlock the full potential of apartment communities.
- Known for deep-dive market analysis and bespoke capital budgeting to boost property performance.
- Blends hands-on management with asset accounting for fee clients, partnerships and institutions.
- Typical projects range from renovation-driven repositioning to lease-up launches and occupancy optimization.
- Standout fact: Treats each property “as if it were the only one” it manages, reinforcing personalized care.
- Driven by a unique enthusiasm, a passion, and a commitment to being part of a team striving for a higher level of excellence.
- Provide the staff the tools they need to succeed.
- Intelligently responding to the industry's market, and by overcoming any obstacles that might be presented along the way.
- Determined to achieve excellence within the management industry and take their owner friendly management structure to the next level by establishing, maintaining, promoting, and advancing high standards of property management.
- Identify the potential and maximize the earnings of our client's real estate investment.
- Manage each property with specific goals established for that individual asset.
- Determine a leasing and management plan to position the asset within the market place.
- Establish a long‑term management plan that includes recommendations for capital improvements and enhancement opportunities.
- Operate using a 'best practices' approach, continually evolving strategies and procedures.
- Use independent auditors monthly for impartial financial and invoice review.
- Customize management and staffing for each property based on client and market assessment.
- No publicly stated net-zero target, goals or emissions data found.
- No environmental or sustainability strategy, goals or measured results published on official channels.
- Equal-opportunity employer: 'All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.'
- Non-discrimination includes protected categories: pregnancy, genetic information, age.
- No gender breakdown statistics or specific DEI strategy published.
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