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Leasing Consultant
Rkw Residential
The Leasing Consultant is responsible for greeting clients, presenting the features and benefits of their assigned property, and securing lease agreements from qualified individuals in the multi-family housing industry. They are expected to have leasing experience, strong sales skills, excellent communication, and proficiency in using computer software for various tasks.
18d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Hialeah, FL
Onsite
Company Size
200 Employees
Service Specialisms
Property Management
Real Estate Development
Construction Services
Turnkey Solutions
Design & Build
General Contractor
Consulting
Sector Specialisms
High-Rise
Mid-Rise
Garden-Style
Build-to-Rent
Multifamily Property Management
Pre-Development Advisory
Construction Management
Due Diligence
Role
What you would be doing
lease renewals
product knowledge
work order inv.
property security
customer service
compliance adherence
- Maintain thorough product knowledge of the property, sister properties and competitors.
- Assist with the renewal program, including sending renewal letters, preparing renewals, etc.
- Coordinate with office administrative staff to maintain and update all resident information in computer database.
- Open the leasing office daily, including ensuring cleanliness of the office, preparing refreshments for the potential guests, taking phones off overnight service, checking and responding to voicemail.
- Assist with property and resident events.
- Ensure apartment is ready for resident to move-in on agreed date.
- Close out work orders daily, weekly, monthly and follow up with residents to make sure everything has been completed.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Show units to prospects and follow up on daily traffic.
- Ensure that all vacant or to be shown units are locked and unlocked as needed and that the surrounding areas are in "model" condition.
- Prepare all lease documents.
- Secure new resident (s) signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
- Report any violations of the rules and regulations that are noticed at any time.
- Conduct all business in accordance with RKW's policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
- Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
- Assist in developing and implementing effective marketing strategies to increase property traffic and internet leads.
- Update availability report, process applications for approvals. (i.e., credit check, background check, and rental history, etc.)
- Post and update social media advertisements and ensure maximum property visibility.
- Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors.
- Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
- Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
What you bring
leasing & closing
computer skills
organized
ms office
english communication
diploma & experience
- Ability to walk several acres to tour the community.
- Position requires excellent leasing and closing skills, and the person must have computer skills and be organized.
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software.
- Be familiar with the fire alarm system operations and report all incidents to management.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Ability to climb up to four flights of stairs to access units.
- Ability to stand for long periods.
- Ability to understand and explain lease documents.
- Employee must be able to communicate in English
- Some lifting; typically 25lbs. or less.
- Ability to sit at a desk for long periods.
- High School Diploma with two years of leasing experience.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to sell the property's products and services to prospects.
- This is a drug-free workplace.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit check
- background check
- rental history check
People also searched
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Company
Overview
- Leading real estate investment and management firm.
- Focuses on developing and managing high-quality residential communities.
- Specializes in value-add and opportunistic investment strategies.
- Has a strong presence in key U.S. markets with a growing portfolio.
- Typically involved in multifamily properties, providing exceptional living experiences.
- Aims to create long-term value for investors through strategic acquisitions and developments.
- Known for its hands-on, proactive management approach.
- Portfolio spans across urban and suburban properties, emphasizing convenience and lifestyle.
- Renowned for transforming underperforming properties into thriving communities.
- We act with integrity, honesty, and respect.
- We are committed to delivering exceptional service and value.
- We embrace a culture of collaboration, innovation, and creativity.
- We hold ourselves accountable to the highest standards.
- We strive to be a leader in customer service, real estate management, and operations.
- The company has a commitment to sustainability, emphasizing environmental responsibility in all operations.
- The company is focused on energy-efficient building systems and green technologies to reduce its environmental footprint.
- The company has established clear sustainability goals, though specific metrics and timelines are not readily available on the public domain.
- The company prioritizes green building certifications for their properties, including LEED and ENERGY STAR.
- Committed to fostering a diverse and inclusive workforce where all employees feel respected and valued.
- Has strategic goals for enhancing gender diversity across leadership positions and the workforce.
- Tracks and works to improve gender-related statistics, focusing on recruitment, retention, and promotion of women.
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