Resort Manager - Pine Lake, Alberta

Description

The Resort Manager role at Pine Lake Leisure RV is a year‑round position that oversees all aspects of operations, staffing, budgeting, and community enhancement. Reporting to the Regional Manager, the incumbent will champion the Parkbridge brand, ensure safe and enjoyable guest experiences, and collaborate with functional areas such as HR, finance, and IT.

• Create and manage annual operating and capital improvement budgets
• Lead, mentor, hire, train, and supervise resort staff across all functions
• Conduct weekly property walks to address guest concerns promptly
• Build strong brand recognition through exceptional customer service
• Monitor occupancy and collaborate with marketing to increase bookings
• Oversee maintenance, emergency response, and health‑and‑safety compliance
• Administer expense claims, petty cash, invoice coding, and payroll activities
• Prepare financial reports, utility tracking spreadsheets, and client invoices
• Procure goods and services following established protocols
• Foster a positive work environment and promote teamwork and investor‑mindset

Requirements

• Demonstrated leadership in hospitality or hotel management
• Strong financial acumen with experience creating and managing budgets
• Excellent interpersonal and communication skills at all organizational levels
• Proficiency in Microsoft Word, Excel, and Outlook
• High standards for customer service and problem‑solving orientation

Benefits

QuadReal offers a competitive total rewards package that may include a performance‑based incentive, comprehensive health and dental benefits, a pension plan, and paid time off. The company values diverse perspectives, uses AI‑assisted screening alongside human review, and provides accommodations throughout the hiring process.

Training + Development

Interview process

Visa Sponsorship

Security clearance